Application Support Engineer
1 day ago
Join to apply for the Application Support Engineer role at Peoplebank Asia Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Peoplebank Asia Overview Functional Helpdesk Analyst Responsibilities Ensure that all requests are properly logged and categorised, tracked, followed up end-to-end, resolved, and closed. Build and maintain a knowledge base (with solutions) that consists of the relevant documents such as updated FAQs, case studies, processes and procedures. Attend to Authority/users’ calls and emails, analyse and resolve the requests over the phone or email where applicable. The Supplier shall use the FAQs to identify the cause of the problems and provide speedy responses. The Authority may from time to time request the Supplier to locate specific type of request logged by specific users, or to extract information to support audit queries. Dissemination of information related to the systems e.g. system downtime, user communications, software-provisioning instructions and system enhancement. Provide a Helpdesk Queries Analysis Report that categorises and trends the queries and propose improvements to reduce recurrence of significant queries or occurrence of similar queries. Maintain, review and improve the helpdesk management procedures when requested by the Authority. Education Qualification At least a Diploma/Degree in Computer Science, Information System, Science, Engineering or Equivalent. Required Competencies Strong writing and verbal communication skills. Good team player, responsible and conscientious. Resourceful, independent, responsive and pro-active. Strong analytical and problem-solving skills, with keen interest in investigating functional issues and proposing solutions. Required Working Experience At least 2 years of working experience in information technology or application support. Experience in SAP HCM ERP is preferred. Prior experience in a functional helpdesk or application support environment (not hardware/software support) will be an advantage. How to Apply Interested applicants, please click on the “Apply Now” to submit your updated resume. Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes. Lee Zhi Yang, Evan Consultant – IT & Digital EA Personnel No: R Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248Job Details Seniority level: Not Applicable Employment type: Contract Job function: Information Technology Industries: Technology, Information and Media References: Referrals increase your chances of interviewing at Peoplebank Asia by 2x Related Roles L2 Application Support (Unix Shell Script, Sql)Technical Customer Support Engineer - Australia or Singapore Production Support Engineer - Global Hedge Fund - Hong Kong We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
-
Application Support Engineer
3 days ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeApplication Support Engineer (1-Year Contract) **About the Role** We are seeking a proactive and detail-oriented **Application Support Engineer**for a **1-year contract**to provide comprehensive support across front - and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident...
-
Application Support Engineer
1 week ago
Singapore Horizon software Full time**Location Address - Singapore** **Must be cat 1 (3rd generation Singaporean)** **Applications Engineer Responsibilities**: - Collaborating on software development projects with the engineering, sales, and customer services departments. - Providing clients with technical support. - Performing diagnostic tests and debugging procedures, as well as improving...
-
Application Support Enginer
1 week ago
Singapore Assurance Technology Pte Ltd Full timeJob Responsibilities Provide guidance to the application user Provide application troubleshooting Log, elevate, and follow through with issues raised by users Support in the testing of new applications and enhancement patches Conduct training for users on the use of the application Job Requirements Diploma in IT or relevant discipline Possess good...
-
Application Support Engineer
4 days ago
Singapore Combuilder Pte Ltd Full time $90,000 - $120,000 per yearJob Summary:We are seeking a skilled and proactive Application Support Engineer with strong Java expertise to join our IT team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term...
-
Application Support Engineer
3 days ago
Singapore NETS Full timeOverview Join to apply for the Application Support Engineer role at NETS . The incumbent will assist in operational tasks such as 24x7 day‐to‐day support, ensure stability of environments, monitor alerts, and perform incident and problem management. The incumbent will also participate in application deployments and assist external parties, e.g....
-
Application Support Engineer
1 week ago
Singapore EF SOFTWARE PTE. LTD. Full timeOverview EF SOFTWARE PTE. LTD. Application Support Engineer MCF- 998 TOA PAYOH NORTH Full Time • Executive Experience: 1 year exp Industry: Consulting, Customer Service, Information Technology, Repair and Maintenance Qualifications 1 year exp Skills: Information Security, Troubleshooting, Windows 10, Technical Assistance, MS Office, SQL, Good Communication...
-
Application Support Engineer
1 week ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full timeJob title: Application Support Engineer (Production Support) Job Duration: 12 Months., contract (Renewable, extension)** Job Location: Singapore. Skill: Manage Production issues, Fresh graduates with good learning attitude are most welcome. Provide Standardized Nostro fund reporting processes across all locations and fulfilling regulatory reporting...
-
Application Support Engineer
4 days ago
Singapore CHARTSWOOD ASSOCIATES PTE. LTD. Full time $80,000 - $120,000 per yearThe Application Engineer performs Level 2 with expertise in Java, Oracle, PL/SQL, SQL, UNIX/Linux systems, Cloud AWS services, and IT Service Management (ITSM). As a member of our team, you will play a crucial role in ensuring the availability, performance, and stability of critical applications across our organization.As an Application Support Level 2...
-
IT Application Support Engineer
23 hours ago
Singapore Climate Impact X Full time**Trusted carbon credits. Real impact.**: Climate Impact X (CIX) is a Singapore-based global carbon exchange and marketplace that aims to scale the voluntary carbon market; through a joint venture by DBS, SGX, Standard Chartered and Temasek. CIX offers distinct platforms and products that cater to the needs of different carbon credit buyers and sellers. The...
-
Application Support Engineer
1 week ago
Singapore NUBITEL TECHNOLOGY PTE. LTD. Full timeApplication Support Engineer Job Responsibilities Gather, analyse and document users’ requirements. Analyse data, system logs and provide feedback to Product Manager for product improvements. Troubleshoot issues and perform timely recovery during incident. Act as a Point of Contact for Business-As-Usual service management, familiar with the unique business...