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Creative Services Manager

2 weeks ago


Singapore We. Communications Full time

Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from We. Communications
Attention all creative operations leaders and strategic visionaries
We're seeking an experienced Creative Services Manager to lead our dynamic creative operations team at our innovative communications agency.
As the strategic leader of our creative services function, you'll be responsible for driving operational excellence across all creative workflows, managing cross-functional teams, and establishing scalable processes that enable our creative talent to deliver exceptional client work efficiently and effectively.
This role offers an exciting opportunity to shape the operational backbone of our creative department, ensuring seamless project delivery, optimized resource allocation, and strategic vendor partnerships while fostering a culture of innovation and continuous improvement.
Your next career milestone awaits—apply now and lead something extraordinary
Responsibilities
Strategic Creative Operations: Develop and implement comprehensive creative services strategies aligned with business objectives
Design and optimize end-to-end creative workflows, from briefing to delivery
Establish standardized processes for project management, quality control, and client communication
Drive digital transformation initiatives to enhance creative production capabilities
Resource & Capacity Management: Oversee strategic resource planning and allocation across multiple creative teams and projects
Develop forecasting models for resource utilization and capacity planning
Manage talent acquisition and workforce planning for creative services
Implement resource optimization strategies to maximize efficiency and profitability
Lead strategic vendor relationship management and supplier diversity initiatives
Develop comprehensive vendor evaluation, onboarding, and performance management frameworks
Negotiate contracts and establish SLAs with key creative partners and suppliers
Build and maintain a curated network of specialized creative vendors and freelancers
Business Intelligence & Performance: Establish creative services dashboards and reporting systems for executive leadership
Conduct data-driven analysis to identify operational improvements and cost optimization opportunities
Lead market research and competitive analysis to benchmark operational performance
Present strategic recommendations and business cases to senior leadership
Client & Stakeholder Management: Partner with