Customer Delivery Architect

4 weeks ago

Singapore Amazon Full time

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
APJ ProServe is seeking a Customer Delivery Architect (CDA), focusing on Financial Services Industries (FSI) for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on AWS.
From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value on AWS. This Senior CDA will be based in Singapore but have an APJ wide remit in the Professional Services team. Their focus will be on providing pre-sales support with customer executives followed by hands-on delivery for FSI workloads.
Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions in the FSI domain. Domain expertise should include deep, practical and hands-on understanding of Core Banking solutions.
The ideal candidate will also have experience with managing data at scale, automation, and hybrid.
Key Job Responsibilities
Deliver value – Lead and support local ProServe delivery teams as a Subject Matter Expert to deliver transformational ProServe technical engagements for AWS customers in the FSI domain.
Pre-sales support – Create and deliver presentations to customers that inspire the art of the possible in FSI using cloud computing. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new FSI customer engagements.
Industry Leadership – Identify common customer interest in APJ and innovate new technology offerings. Work with the global FSI Industry team to stay ahead of the leading-edge platform services and ProServe technology offerings.
Industry Expertise Transfer – Upskill AWS ProServe builders in APJ on proven ProServe FSI offerings.
This is an executive level customer facing role. You will be required to travel to client locations to deliver professional services when needed.
About the Team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations: Singapore, SGP.
Minimum Requirements
10+ years of consulting experience working with FSI solutions or working as a subject matter expert (SME) in a financial services organization.
10+ years of experience in developing long-term strategies around product/solution roadmap with execution programs to deliver on envisioned strategy.
Recent and demonstrable hands-on experience with FSI domain workloads e.g., Core Banking.
Ability to create compelling customer proposals and executive-level presentation skills.
Expert level understanding of Cloud Computing, Hybrid, Multicloud environments.
Experience with pre-sales a plus.
AWS Cloud Certifications.
Experience with AWS services.
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