
Senior Corporate Liaison Professional
2 weeks ago
Job Summary
The Client Service Manager is the primary point of contact for a portfolio of premier corporate clients, providing professional advice and handling enquiries.
- Exceptional client service to create lasting relationships with clients.
- Responsible for client satisfaction with service arrangement and delivery.
Key Responsibilities
Work closely with internal stakeholders to provide end-to-end query resolution to client satisfaction.
- Leverage metrics and client insights to understand premier corporate clients' needs and identify opportunities for improvements in service and product solutions.
- Monitor premier client transactions using available tools.
Business Acumen
Ensure compliance with operational risk frameworks, money laundering prevention procedures, and applicable policies.
Professional Conduct
Display exemplary conduct, adhere to the group's values and code of conduct, and lead to achieve the outcomes set out in the
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