
Senior Field Service Engineer
2 weeks ago
Job Overview
Responsibilities:
Ensure all work is performed in accordance with safety regulations and company policies.
Lead or attend commissioning of system projects at customer sites.
Provide technical assistance during factory testing of special projects.
Investigate root causes of engine failures and recommend solutions.
Provide after-sales technical support and on-site service to distributors and dealers in a timely manner.
Perform routine maintenance and inspections to prevent equipment failures and ensure optimal performance.
Create and maintain detailed service reports, logs, and other documentation related to field service activities.
Maintain a deep understanding of Rehlko’s products, services, and related technologies.
Provide guidance and training to junior field service engineers and other technical personnel.
Deliver specific training to distributors and dealers on service and troubleshooting skills, ensuring optimal service levels.
Evaluate distributors’ and dealers’ technical capabilities.
Communicate effectively with customers, internal teams (engineering, sales, customer support), and other stakeholders.
Drive process improvements and contribute to the development of better service procedures.
Perform any other service and training duties as assigned.
Requirements:
8 - 10 years of relevant experience in field service, after-sales support, or power generation.
Willingness to travel across the Asia Pacific and Southeast Asia region.
Diploma in Mechanical or Electrical Engineering.
We are an equal opportunities employer.
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