IT Support Analyst, Treasury

1 day ago


Singapore TD Full time

IT Support Analyst, Treasury & Balance Sheet Management

Join to apply for the IT Support Analyst, Treasury & Balance Sheet Management role at TD

IT Support Analyst, Treasury & Balance Sheet Management

Join to apply for the IT Support Analyst, Treasury & Balance Sheet Management role at TD

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Job Description:

This role is primarily responsible for providing L1/L2 support for Treasury applications which include ALM, Risk Management, Data Management, and Trading systems.

Provide high quality application and user support to ensure IT systems availability, reliability, and performance that support business processes globally Perform proactive application health checks to prevent potential failures Manage the Incident through to completion. Engage various IT teams in resolving incidents efficiently and effectively. Perform effective problem management on recurring incidents. Lead and manage problems throughout the lifecycle. Ensure problem resolutions are released in production on-time and with high quality. Ensure all changes to the Production Environment follow the TD

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