Implementation Engineer

2 weeks ago


Singapore CAREER ZOOM PTE. LTD. Full time

Job Description Support customers in APAC region for site installations of RFID, RTLS, Vision AI & other IoT solutions Monitoring & Managing installed base across various customers Configure the systems including IT systems for an end-to-end solution implementation Provide first level support for installed systems Record & maintain proper documentation of issues & solutions. Support solution team in preparing solution proposals by gathering requirements from customers Co-ordinate with various teams to ensure the support & maintenance. Co-ordinate with third party suppliers and support teams for troubleshooting. Diagnose hardware, software issues. Assisting the team lead for creating fortnightly, quarterly status reports of hardware & software. Escalate technical issues to the L2 & L3 support. Technical Skills Prior experience in troubleshooting & configuring network devices desired. Knowledge & clear understanding of networking architecture (OSI Models). Knowledge of networking protocols IPV4, IPV6, TCP/IP, UDP. Knowledge & understanding of RFID technology, BLE, Vision AI & RTLS technologies Good proficiency is MS-Office Skills, Excel, Power Point, Word, other SW platforms & applications Behavioral Skills Excellent verbal & written communication skills Good team player Very good interpersonal skills Enthusiasm to learn new technologies Professional attitude, discipline Qualifications Degree in Electrical/ Communication Engineering 5-6 years experience in implementation of RFID solutions preferred. Alternatively experience in installation of WiFi and/or CCTV solutions Certifications Site Safety License can be an added advantage #J-18808-Ljbffr



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