Customer service

2 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time

Liaison with customers and partners by providing product and services and resolve issues that clients faced. Escalate unresolved issues/ requests to proper tier according to SLA. Requirements: Min Diploma/ Degree in any discipline. At least 3 to 5 years of customer service/ shipping experience. Proven customer support experience as a client service representative. Exposure working in freight forwarder/ shipping industries. Sound knowledge of 3 PL/ 4 PL service providers including shipping, trucking and rail. Operational/ logistics background is advantageous. Familiar with CRM system and practices. Additional Information Required: - Reason for leaving previous employment(s).- Availability. For quicker response, kindly email direct to Ivy Ho Sook Feng (CEI Number R1104473) Recruit Express Pte LtdEA Licence No: 99 C4599 We regret only shortlisted candidates will be notified. #J-18808-Ljbffr



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