Manager/Senior Manager, Transformation, Analytics and Planning

1 week ago

Singapore Ministry of Education, Singapore (MOE) Full time

Manager/Senior Manager, Transformation, Analytics and Planning

Join to apply for the Manager/Senior Manager, Transformation, Analytics and Planning role at Ministry of Education, Singapore (MOE)

Manager/Senior Manager, Transformation, Analytics and Planning

Join to apply for the Manager/Senior Manager, Transformation, Analytics and Planning role at Ministry of Education, Singapore (MOE)

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What The Role Is
As Manager/Senior Manager in the Transformation, Analytics and Planning team of the Student Placement and Services Division, you will be working with a dynamic team to drive service transformation initiatives and enhance service delivery through digital solutions and data-driven insights.

What The Role Is
As Manager/Senior Manager in the Transformation, Analytics and Planning team of the Student Placement and Services Division, you will be working with a dynamic team to drive service transformation initiatives and enhance service delivery through digital solutions and data-driven insights.
What You Will Be Working On

  • Engage stakeholders and leverage data-driven insights to identify business needs and requirements, and develop business case for projects
  • Improve operational efficiency through identifying and evaluating potential solutions as well as developing and deploying automation solutions
  • Oversee the development, implementation and maintenance of digital systems and solutions while ensuring alignment with business needs and outcome as well as adherence to scope, schedule, costs, quality standards and IT/security guidelines
  • Evaluate and select vendor solutions, while effectively manage relationships with vendors to deliver digital solutions and services
  • Maintain system effectiveness and user experience by working with stakeholders to address technical matters in an efficient and timely manner
  • Provide regular updates to management on project progress and strategic initiatives
This is an individual contributor role. We welcome individuals with or without work experience to apply for the position.
What We Are Looking For
  • Motivated by innovation to achieve business goals and customer satisfaction
  • Strong analytical, conceptualisation and problem-solving skills
  • Highly adaptable and comfortable working with ambiguity and complexity
  • Good interpersonal skills and ability to communicate with internal and external stakeholders (e.g. vendors)
  • Excellent communication skills across written, verbal and presentation formats
  • Relevant working experience in a similar role with systems development, support/ maintenance
  • Prior experience in coding (e.g. Visual Basic Application and Python) would be an advantage
  • Training in Computer Science, Information Systems, Information Technology, Computer Engineering or a related discipline would be an advantage
In general, applicants can expect to hear from us within 3 weeks of the close of the application window. In the event where we receive a high number of applications, applicants will receive an update on their status within 5 weeks of the close of the window.
As part of the processing of your application, you may be required to undergo a medical examination that will be fully paid by MOE. You will be provided with instructions regarding the medical examination.
Note: The medical examination is part of the selection process and does not indicate that you have been offered the appointment.
If you are facing issues submitting your application through the portal, please contact us at for assistance.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Customer Service

  • Industries

    Education

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