Service Partner Enablement Department Director

Responsibilities Implement the overall strategy for enterprise service partners, and enable partners to support the achievement of regional enterprise business strategies and goals. Maintain good relationship between partners and service &deliverydepartments and executes the MPR, SD, and ITR processes. Gain insights into regional business requirements, and adapt and implement service partner strategies, policies, processes, tools, and platforms. Develop regional service partner enablement plans, work with relevant departments to implement the plans, and provide continuous enablement based on the evaluation results of partners' capabilities. Work with delivery and maintenance departments to develop a service consistency plan for regional partners and manage the implementation in the rep office. Support the achievement of regional product and professional service operating targets for partners through partner enablement. Develop regional service partner enablement teams and their capabilities. Proficiency in Mandarin is essential to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China. Requirements Minimum Bachelor of Engineering Science Technology Degree major is required. At least 8 years extensive experiences in the ICT related industries. Possess project engineering/maintenance knowledge. Possess multi-country experience in service network delivery, with a proven record of developing and scaling global project management. Possess wireless/cloud core/DC/Software technology expansion knowledge & network technology skillset. Possess project management ability with strategic thinking ability, deep understanding of customer business and operations, contribute as a Program Director in various scale projects. Possess network maintenance ability: understand the local network, familiar with the maintenance process, understand the team ability, clear problem-solving ideas, risk identification management. With massive project management experiences, familiar with networks operation, maintenance, and project delivery process. Internal and external communication and influence: able to communicate with the corresponding level of customers, and influence decision-making. People management skill, has past / current experiences leading a bigger team (at least40people & above) will be an advantage. Proficiency in Mandarin is essential to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China. The candidate shall be adaptable and flexible to tasks or job scope being assigned Interested candidate please click "APPLY" to begin your job search journey. We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. PERSOL Singapore Pte Ltd • RCB No. E • EA License No. 01C4394• Registration ID Heah Sian Wei #J-18808-Ljbffr