Course | IT Support Analyst UBS

2 days ago


Singapore Course Full time

Job title:
IT Support Analyst
Company:
UBS
Job description : Business Divisions Group Functions
Your role
Do you have a knack for technology? Are you at your best when supporting others? Are you an expert when it comes to tools like App Dynamics, Splunk? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs? We’re looking for an IT support analyst to:
support the Service & Application Cluster across several technical domains
ensure workflows, processes, tooling and applications are of the highest quality standard
contribute expertise to help us be a data driven organization
define workarounds for known errors and initiate process improvements
maintain a knowledge database
Function Category:
Information Technology (IT)
Your team
You’ll be working in the Application Support & Reliability (ASR) Wealth Management (WM) APAC Technology Team in Singapore. We’re responsible for application support, release and environment management services across the firm. ASR WM Technology delivers application support to the Wealth Management APAC business and clients. The ASR is where operational stability and more importantly, availability are paramount to the success of the organization in the digital age.
Your expertise
5 years with Banking or Financial Institution working for a Level 2/Run The Bank IT support team
domain knowledge of Banking Products especially on Payments Processing, Securities Custody, Securities & Settlements Processing and SWIFT Messaging
strong knowledge in Mainframe Technologies like MVS, CICS, COBOL, JCL, VSAM, IMS-DB, DB2 & MQ
exposure on Open system technologies UNIX, Shell Scripting, JAVA, Middleware technologies, Oracle experience
experience with automation tools like Splunk, Automation Anywhere, IP-Soft
complete understanding of the ITIL Service Framework (Incident, Problem, Release and Event Management)
proficient with software tools, such as JIRA, Confluence, App Dynamics, Splunk
About us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors. We have a presence in all major financial centers in more than 50 countries.
How we hire
We may request you to complete one or more assessments during the application process.
Expected salary :
Location : Singapore
Job posting date : Sun, 02 Jun 2024 00:45:33 GMT
Apply for the job now
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