it pre sales engineer

1 week ago

Singapore SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

We are seeking a dynamic and technically proficient IT Pre-Sales Consultant to support our sales team in identifying and closing business opportunities.

Key Responsibilities:

  • Pre-Sales Support:
    • Collaborate with the sales team to understand customer requirements and provide tailored IT solutions.
    • Conduct product presentations, demonstrations, and technical workshops to potential clients.
    • Prepare and deliver compelling technical proposals, RFPs (Request for Proposals), and technical documentation.
    • Engage in technical discussions with clients to assess their needs, design solution architectures, and offer advice on technology stacks.
  • Solution Design:
    • Design and architect complex IT solutions, including hardware, software, cloud, networking, security, and integration services.
    • Work with vendors and partners to identify and evaluate the best solutions for clients.
    • Provide cost estimations, pricing models, and technical specifications for proposed solutions.
  • Technical Expertise:
    • Maintain a deep understanding of the latest IT technologies, trends, and industry standards.
    • Stay up-to-date with emerging technologies in areas such as cloud computing (AWS, Azure, Google Cloud), virtualization, networking, cybersecurity, and automation.
    • Assess the feasibility and impact of proposed solutions based on client needs and technical constraints.
  • Client Interaction:
    • Conduct technical discovery sessions and workshops with clients to gather detailed requirements.
    • Act as the primary technical point of contact for clients during the pre-sales phase.
    • Build strong relationships with key stakeholders, including IT teams, decision-makers, and technical managers.
  • Collaboration with Engineering & Delivery Teams:
    • Work closely with post-sales engineers and project management teams to ensure smooth transition and implementation of the proposed solutions.
    • Provide guidance and support to the delivery team on the technical aspects of the solution, ensuring successful deployment and customer satisfaction.
  • Training & Knowledge Sharing:
    • Educate customers on best practices, new technologies, and potential improvements to their existing IT infrastructure.
    • Provide internal training to the sales and technical teams on new technologies and products.
  • Demo & Proof of Concept (PoC):
    • Develop and deliver proof of concept (PoC) demonstrations to show the effectiveness of proposed solutions.
    • Conduct hands-on product demos for clients to showcase features, benefits, and ROI of the solutions.
  • Proposal & Documentation:
    • Work with the sales team to generate and review commercial proposals, ensuring technical accuracy and alignment with customer needs.
    • Document solution designs, technical configurations, and integration points to create clear and actionable project roadmaps.
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