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Wardrobe Lead
2 weeks ago
We are seeking a proactive and people-focused Wardrobe Lead to join our team. This role will assist the manager in overseeing the daily operations of the wardrobe department, ensuring uniforms are well-maintained, distributed efficiently, and aligned with company standards. You'll play a key role in leading and guiding the team, streamlining processes, and ensuring wardrobe operations are running efficiently and adhering to correct procedures.
Key Responsibilities:
- Supervise the deployment of uniforms and guide the team in serving Team Members efficiently.
- Monitor inventory levels, lead stock-taking, and ensure accuracy of uniform records on items sent out for cleaning and returned from the vendors.
- Collaborate with vendors and internal partners in maintaining quality standards of cleaning for hotel use items and resolve escalated issues.
- Verify the delivery of laundered items from the vendors for hotel use as well as guest laundry, ensuring the quality of cleaning and accuracy.
- Prepare reports, highlight challenges, and propose solutions to the manager.
- Lead, train, and support the team in fulfilling their responsibilities.
- Perform basic sewing, mending, and alterations on uniforms when necessary.
Required Qualifications:
- Minimum GCE 'N' Level or equivalent.
- Prior experience in laundry, seamstress or related role is an advantage.
