
Daily Site Coordinator
2 weeks ago
Job Title: Operations Executive
About Our Cleaning Services
We are a leading provider of commercial and industrial cleaning solutions, serving multiple sectors. Certified under ISO 9001, ISO 45001, and BizSafe, we deliver sustainable services through trained professionals and advanced technology.
Job Overview
The Operations Executive will oversee daily cleaning operations, ensuring service excellence, compliance with safety standards, and client satisfaction while supporting the Operations Manager in strategic planning.
Key Responsibilities:
- Operational Management:
- Plan, coordinate, and supervise daily cleaning operations across assigned sites.
- Ensure adherence to company SOPs, client requirements, and industry standards (WSQ, NEA, ISO).
- Conduct regular site inspections and audits to maintain service quality.
- Team Leadership:
- Supervise and mentor cleaning teams, including training and performance evaluations.
- Foster a positive and inclusive work environment in line with guidelines.
- Address and resolve team issues promptly and fairly.
- Client & Stakeholder Engagement:
- Serve as the primary point of contact for clients, addressing feedback and ensuring satisfaction.
- Prepare and present operational reports to clients and management.
- Assist in contract renewals and service expansions.
- Compliance & Safety:
- Enforce safety protocols and ensure compliance with standards.
- Investigate and report incidents, implementing corrective actions.
- Stay updated on industry regulations and best practices.
- Administrative & Strategic Support:
- Monitor inventory levels and coordinate procurement of supplies.
- Assist in cost control and resource allocation.
- Support the Operations Manager in process improvements and strategic initiatives.
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