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Control Manager
2 weeks ago
Drive the future of AI risk and control management in Asia Pacific as an Executive Director – Control Manager, partnering with senior leaders to implement robust governance and operational risk frameworks for the Chief Analytics Office. Leverage your expertise in AI/ML, financial services controls, and cross‐functional leadership to shape compliance excellence and inspire innovation at JPMorgan Chase. As an Executive Director – Control Manager supporting the Asia Pacific (APAC) Chief Analytics Office (CAO), you will lead AI‐related Risk & Controls and Compliance & Operational Risk Evaluation (CORE) Program governance for the region. Your responsibilities will include overseeing the effective implementation of key controls, developing control management framework documents, and engaging the Analytics Control Manager community of practice. You will partner closely with the broader CDAO Control Management team and CAO to effectively manage the operational risk environment for CAO in the APAC region. Job responsibilities Ensure key controls described in relevant AI/ML Analytics Standards and Policies are reflected in CAO APAC CORE content, leveraging strong knowledge of the CORE platform. Engage APAC CDAO partners to review and understand key processes & practices, strengthen risk & control identification, support control testing (conducted by the Testing Center of Excellence (TcoE)), and drive rigorous issue management (in case of control breaks or gaps)Partner with business and control stakeholders to develop risk and control management framework documents for mitigating risks relevant to AI/ML. Lead risk and control assessments in partnership with control management and business teams (e.g., Operational Risk Summaries, Regulatory Topic Assessments, Residual Risk Reviews). Strengthen/Support the community of practice for AI/ML Analytics Control Managers across Lines of Business (LOBs) and Corporate Functions (CFs) within APAC (as well as globally), including changes to standards, practices, common controls, and calibration. Review and analyze reporting metrics to proactively identify emerging risks or themes; collaborate with business partners to enhance metrics for monitoring standards adherence and risk detection. Partner with the Control Manager supporting the APAC Chief Data Office, to flexibly support Chief Data & Analytics Office (CDAO) control management priorities, including preparation of materials and responses for regulatory queries and meetings. Partner with Line of Defence stakeholders (Legal, Model Risk & Governance, Compliance, Operational Risk, Audit) to understand priorities, manage the control environment, and enable successful Compliance/Operational Risk tests, audits, and regulatory exams in APAC. Lead by example, demonstrating exemplary personal and professional attributes; inspire confidence in staff, business, and control partners. Required qualifications, capabilities and skills Experience with estimation and AI/ML risk management practices, including risks related to various modelling techniques, Generative AI, Agents, and AI/ML development. Financial services experience in controls, information security, audit, quality assurance, risk management, or compliance; strong understanding of the three lines of defence model. Solid understanding of Compliance and Operational Risk Management frameworks. Sound judgment in risk assessment, work prioritization, senior leader engagement, and change management. Experience leading cross‐functional initiatives to analyze, design, and implement best practices. Demonstrated leadership and judgment to influence a strong risk culture, including senior management presentations and exchanges. Strong problem‐solving and analytical skills; ability to synthesize large data sets and draw actionable conclusions. Excellent written and verbal communication skills; able to articulate and explain business issues and controls effectively. Preferred qualifications, capabilities, and skills Business acumen and understanding of relevant regulations. Professional certifications such as CISSP, CCSP, AWS, or similar are highly desirable. Strong interpersonal, collaboration, and relationship‐building skills; ability to build coalitions and influence with an end‐to‐end mindset. Self‐motivated and able to work autonomously; adaptable to shifting priorities and able to manage competing demands in a fast‐paced, results‐oriented environment. Ability to manage ambiguity, make informed decisions, influence stakeholders, and justify decision‐making. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); ability to develop compelling executive presentations highlighting opportunities and recommendations for improvement. About us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‐class business in a first‐class way approach to serving clients drives everything we do. We strive to build trusted, long‐term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and
