Temp Administrative Assistant

Overview Nearest MRT: City Hall MRT Station Working Hours: Mon - Fri 8:30am to 6pm Salary: $2580Start Date: Mid OCT Duration: 8-Months contract As a Temporary Events Staff, you will be responsible for a variety of tasks encompassing both event management and course/learner administration. This includes supporting training courses organised by, but not limited to, LPD (Learning and Professional Development) and SMC (Specialised Management Courses). Responsibilities Event Management: In this role, you will actively contribute to our event management efforts. Your responsibilities will include: Gathering requirements and instructions from team members or internal clients regarding venue, catering, and event-specific needs. This includes sourcing suitable vendors, obtaining and comparing quotes, seeking necessary approvals and requesting for payments. Uploading finalised event details into the CRM system and coordinating the publication of the event, including programme and speaker profiles, on corporate platforms (if applicable) and registration sites to ensure accurate and timely updates. Assist in responding to enquiries on event registration by email or phone and processing of manual invoicing. Assist in preparing and the distribution of pre and post event email communications to participants, including administrative instructions, feedback collection, and the dissemination of event materials. Overseeing the setup of venues for internal events, including organising seating and table arrangements, as well as printing and placing signages. For external events, this involves communicating detailed instructions and requirements to venue providers and ensuring their proper execution. Facilitating compliance with the event attendance policy by setting up an automated attendance tracking system or preparing and printing manual attendance sheets as required. Providing on-site support for AV equipment, managing time schedules, supervising catering setup, and implementing stage adjustments. Course / Learner Administration: You will also assist the team in setting up courses which includes: Assisting the team in collecting and printing or uploading course materials into the eLearning platform when required. This includes testing the course flow and ensuring the functionality and accuracy of online assessments. Coordinating the publication and removal of online courses in accordance with the course schedule. Creating learner profiles, assigning them to the appropriate online courses, scheduling automated instructions and facilitate the generation of e-certificates as required. Monitoring learner progress and course completion, while ensuring timely updates are provided to course managers. Assist in responding to enquiries specific to online learning by email or phone. Maintain records, documentation and database for programmes/initiatives. Extracting learner, course, attendance and billing reports for synchronisation with the CRM. Monitoring system issues and promptly reporting bugs to the platform provider for investigation and resolution. Requirements A background in event/project management is preferred but not required. An outgoing personality, with a passion for engaging with various stakeholders and a willingness to collaborate with different teams across departments and organizations. Strong attention to detail and excellent organisational skills. Exceptional spoken and written English language skills. Analytical and meticulous approach to tasks. Independent with a high level of initiative. Apply now via MyCareerFuture. Only shortlisted candidates will be contacted. By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at Int Ref: MJ - JO 27186MJ BGC Group Pte Ltd (Outsourcing)EA 05C3053#J-18808-Ljbffr