
Executive Service Controller
1 week ago
Responsibilities
Ensure optimal deployment of resources using the Common Fleet Management System (CFMS).
Lead and manage a team of Assistant Service Controllers, using online resources and support systems to conduct real-time monitoring of bus service performance; take necessary actions to minimise service delays, resolve emergencies and restore service disruptions to ensure service reliability on the roads.
Make critical decisions and ensure the appropriate communication with all parties involved.
Analyse trends and recommend improvements for overall service performance and resource applications.
Requirements
Degree in any discipline
Minimum 2 years’ working experience in Operations
Calm and controlled when responding to stressful or unpredictable situations
Strong situational awareness ability and leadership qualities
Excellent analytical, problem-solving and organisational skills
Able to perform shift work
We regret to inform that only shortlisted applicants will be notified.
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