Component Application Specialist

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
To serve as a senior Undercarriage consultant at Caterpillar and subject matter expert in a specialised parts and service marketing field or specialty area where decisions and recommendations are made for strategic advantage and contribute to Percent of Parts Sales for Caterpillar branded parts growth.
What You Will Do
As a Component Application Specialist - Undercarriage for Construction Industries, you will serve as the expert responsible for the development and execution of specialized initiatives to drive profitable parts and service revenue and POPS growth. The role of this assignment is that of an individual contributor who has established a reputation as an expert in a specific parts and service marketing field. Assignments/projects are complex and strategic in nature.
Leadership skills and the ability to sell ideas are fully developed. As an individual performer or as the project leader of a generally small group/task force of technical or marketing people a reputation as an expert begins to develop. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Proven leadership in innovation of new or improved ideas/processes is key to this role, along with the execution to the market.
Work across various functional business units to achieve parts and services objectives and work with global partners along with districts, dealers and customers to implement services marketing activities and drive parts growth.
Duties may include:
Document and disseminate Aftermarket Critical Customer Requirements, in support of parts & services development, throughout the Undercarriage Component lifecycle in the Construction Industry segment
Collect and prioritize Unmet Customer Needs, with a focus on where we lose and the reasons why
Define optimal set of aftermarket solutions for each machine and/or product, considering Total Cost of Ownership (TCO) requirements
Work with Machine and Component Product Groups to ensure aftermarket Parts & Service NPI deliverables are met
Along with Service Marketing, develop customer messaging – key attributes and value proposition
Develop Dealer Aftermarket Parts & Services Sales Training – Content and delivery methods
Represent aftermarket VOC & VOB
What You Have
University degree preferably in engineering, business or marketing
Understanding of Undercarriage parts marketing, Undercarriage product and/or field experiences
Broad business background, specific long-term product or industry knowledge
Proven ability to cultivate strong relationships with stakeholders across all organizational levels
Excellent interpersonal skills, fostering collaboration and cooperation both within the business unit and externally
Ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences
Prior engagement with government agencies, national associations, dealer networks, and customer groups
Top Candidates Will Also Have
Excellent communication skills with expertise in delivering presentations and conducting training sessions
Demonstrated experience in managing projects from initiation to completion
Proficiency in data analysis
Accomplished in the use of business tools for communicating ideas
Ability to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of equipment application, new technology and distribution methods
Highly motivated self-starter who thrives in collaborative team environments
Additional Information
This position requires
working onsite five days a week
Require extensive travel to understand regional or worldwide business condition - travel 25-50%
How We Support You (Employee Benefits):
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance. (prorated based upon hire date).
Final Details
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates:
August 22, September 3, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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