Senior Officer, Account Origination, Card Processing Operation Center
1 day ago
Senior Officer, Account Origination, Card Processing Operation Center
Location: Singapore, SG
Company: United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world.
Job Responsibilities
Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs. This includes but is not limited to:
Process and verify authentication checks &/or data entries
Perform and verify accurate income computation
Ensure accurate input/output to enable good customer service delivery
Achieve continuous process improvement in COPC
Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.
Documentation of procedures to ensure compliance with group policies in procedures.
Conduct internal reviews/tests to ensure compliance
Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
Handle administrative duties that include but are not limited to filing, printing, scanning, archiving
Job Requirements
Able to multi-task and cope with change and diversity in a fast-paced environment
Bachelor Degree with working experience
Ability to think objectively and 'think outside the box' when analyzing issues
Possess strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
Proficient in the use of Microsoft Excel, PowerPoint, and macros
Team player, self-motivated, and resourceful
Open to contract role
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements, and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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