
APAC Security System Analyst
2 days ago
Work location: Singapore
Main Responsibilities
Managing APAC regional security command center (RSCC) in Singapore, problem resolution, service enhancement, operational effectiveness, audit compliance, staffing, scheduling, and training.
Lead the team to ensure smooth daily operations of client’s APAC Remote Systems Command Centre
Ensure the delivery of high-quality customer service; evaluates service qualities and initiates any necessary corrective actions in a timely manner.
Assist in developing and improving on their SOP and streamlining the processes. Oversees and participates in the recruitment, selection, orientation, and retention of high caliber staff to ensure all positions are properly staffed; act to ensure each staff member is treated with dignity and respect.
Meets regularly with BluOcean
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