Specialist / Senior Specialist, People Operations

1 day ago

Singapore CBRE, Inc. Full time

Specialist / Senior Specialist, People Operations Join CBRE Singapore as a Specialist / Senior Specialist in People Operations. We are a global real‐estate and property‐services organization that values flexibility, growth, and collaboration. About The Role We are looking for a dynamic and experienced specialist to support HR operations for approximately 2,000 employees in Singapore. Reporting to the People Operations Manager, you will handle the employee life cycle, onboarding/off‐boarding, benefits, payroll, compliance, and vendor management. Core transactions are supported by our Shared Services function in Kuala Lumpur. What You'll Do Drive efficiencies in supporting full HR operation activities from onboarding to offboarding, employee movements, and addressing employee queries via ServiceNow. Ensure service levels and KPIs are consistently met and act as a point of escalation for Shared Services, resolving issues and identifying root causes. Participate in HR transformation initiatives, working with internal and external stakeholders to improve productivity through process streamlining, systems solutions and follow‐through change requests. Support the Shared Services team with employee lifecycle transactions (onboarding, transfers, promotions, personal data changes) and payroll processing (on‐cycle, off‐cycle, commissions, bonuses, and exceptions). Administer benefits and leave programs with accuracy and timeliness. Administer work-pass processes, including applications, renewals, and cancellations, ensuring timely and accurate handling of all pass types in compliance with regulatory requirements. Ensure data integrity and compliance through internal and external audits, and statutory reporting. Maintain and update SOPs, process documentation, and internal guidelines. Manage vendor relationships and ensure service delivery meets agreed SLAs. Support employee relations activities, handling inquiries and coordinating disciplinary and grievance procedures, while ensuring alignment with company policies and local employment regulations. Support regional and global People Platform projects, including user acceptance testing (UAT). What You'll Need Degree/Diploma in HR, Business, or related field. Minimum 6 years of experience in HR Operations and/or Payroll Processing. Strong knowledge of payroll administration and statutory compliance. Experience in multinational environments and shared-service models is advantageous. High levels of discretion, critical thinking, and decision‐making ability. Excellent stakeholder management and communication skills. Proficiency in Oracle PeopleSoft, ServiceNow, Taleo, Avature, and MS Office Suite. Passion for continuous improvement and ability to work independently under pressure. Why CBRE At CBRE, you become part of the global leader in commercial real‐estate services and investment. Our collaborative culture is built on respect, integrity, service, and excellence. We value diverse perspectives and welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Key Details Job ID: Posted: 11‐Nov‐2025Service Line: Corporate Segment Role Type: Full‐time Areas of Interest: People/Human Resources Location: Singapore #J-18808-Ljbffr

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