Salon Manager

7 days ago

Singapore BEAUTY BAR PARLOUR PRIVATE LIMITED Full time

We are looking for a professional and motivated Nail Salon Manager to oversee the daily operations of our beauty parlour. The ideal candidate is skilled in customer service, team management, and salon operations, with a strong understanding of beauty services such as nails, hair, skin, and waxing. This role ensures smooth operations, excellent client experiences, and overall business growth. Key Responsibilities Salon Operations Manage day-to-day operations of Salon. Oversee appointment scheduling, walk-ins, and client flow. Ensure cleanliness, hygiene, and sanitation throughout the salon. Maintain product and supply inventory; handle ordering and stock control. Monitor equipment maintenance and ensure all tools are working properly. Customer Service Greet customers and ensure they receive outstanding service. Handle customer queries, concerns, and complaints professionally. Recommend services and products to enhance customer satisfaction. Maintain high service standards and ensure a welcoming atmosphere. Staff Management Recruit, train, and supervise beauticians, nail technicians and oversee beauticians. Prepare and manage staff schedules Conduct performance evaluations and provide coaching Maintain a positive and productive work environment Track daily sales and performance metrics Develop promotional offers and assist with marketing activities Upsell treatments, services, and retail products Work with management to achieve revenue targets Manage cash handling, POS operations, and daily financial reports Required Experience as a salon/beauty parlour manager or senior beautician Strong leadership and staff management skills Excellent communication and customer service abilities Knowledge of beauty treatments, trends, and salon products Basic understanding of bookkeeping and inventory management Good organizational and problem-solving skills Fast-paced beauty service environment Requires flexibility for weekend or evening shifts Must be comfortable managing multiple services (hair, nails, skin, etc.)#J-18808-Ljbffr

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