Family Nexus Care Ambassador

7 days ago

Singapore National Healthcare Group Polyclinics Full time

Responsibilities Engage and perform relevant screening on children and family identified by or referred to Family Nexus Provide basic and personalized health information to client / families Provide support to client / families in navigating social-health system by giving information and resources targeting to their needs Collaborate with other external agencies and community partners on referrals for timely follow-up Publicize mother-child dyad and MSF parenting programmes to children and families Identify client / families in need of subsidised services and facilitate referral to financial, social and health services Perform accurate documentation in the delivery of care in client / families records Support group-based health promotion activities conducted both in the clinic and community, together with institution partners Provide support for engagement activities at clinic with supervisor’s or Clinic Head’s approval Track, recall, reschedule referrals for Family Nexus clients who defaulted children and women’s health related services and follow up according to established workflows Coordinate the care for client / families with the team in Women and Children’s Services Abide by the institution’s policies and procedures on patient care at all times Adhere to the International Patient Safety Goals (IPSG) and infection control practices Comply with guidelines and safe practices according to organisational Work Instructions and Policies Maintain a clean and safe working environment Report unsafe practices and incidences in accordance to NHGP quality standards Participate in continuous quality improvement activities Adhere to the Personal Data Protection Act Secondary Responsibilities Participate and support organisational projects and events Assist in planning, organising and coordinating activities with supervisor Provide incidental housekeeping duties including maintaining cleanliness of workplace and topping up stationery and other consumables Perform any other duties as assigned by supervisor #J-18808-Ljbffr

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