
Retail Operations Manager
1 week ago
Overview We are currently looking for a Retail Operations Manager to join the team. You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores. Operations Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement. Streamline the operations processes and improve efficiency and customer service standards. Ensure the company’s policies and standards are communicated and implemented. Work alongside our team members in-stores frequently to assist and to drive sales and improve operations Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc). Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management. Team Management Planning of roster and ensuring all outlets are adequately staffed on a daily basis Drive, inspire, motivate the team to achieve the company’s objectives by meeting sales target with an outstanding customer service and excellent operations management. Work with the team on personal development and onboarding training Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target. Provide leadership across all our locations and improve team spirit. Sales Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met. Analyse customers’ demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks. Customer Service Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures. Offer exemplary product knowledge to assist customers with their buying decisions. Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery. Facilitate training to retail staff to ensure outstanding customer service standards Manage and coach the team on ways to handle customers’ enquiries/feedback/complaints in a professional manner according to the brand’s service standards and expectations. Qualifications The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals. #J-18808-Ljbffr
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Retail Manager
5 days ago
Singapore LOTTE Travel Retail Singapore Full timeThe main responsibilities for Retail Manager is to ensure the effective performance of the stores through the management of the retail team and the implementation of company policies and procedures. The Store Manager will lead by example and have a hand’s on approach to the business with high levels of attention to details to maximize sales and...
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Singapore Operations OO Full timeIf you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...
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Singapore Operations OO Full time $80,000 - $120,000 per yearIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and...
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Retail Operation Manager
5 days ago
Singapore pet lovers centre Full timeRole Description - The Retail Operations Manager oversees the end-to-end operations of all stores assigned, ensures store’s Standard Operating Procedures are followed and is - empowered to make decisions on customers’ issues/service recovery. The incumbent is responsible for driving, analysing, improving and achieving the store’s sales and service...
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Retail Shop Manager
5 days ago
Singapore ANAKE RETAIL PTE. LTD. Full timeAre you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are? If so, come join us in Anake as a Shop Manager! Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine...
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Singapore HYSSES SINGAPORE PTE. LTD. Full timePosition Overview The Retail Operations Manager/ Assistant Operations Manager in Hysses Singapore needs to oversee the day-to-day operations of retail stores, you're required to work in the retail environment ensuring smooth processes, optimal efficiency, and excellent customer service. This role involves managing staff, inventory, and sales performance...
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Retail Supervisor
7 days ago
North-East Singapore LOTTE Travel Retail Singapore Full timeRetail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage - Conduct daily briefings to team...
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Retail Operations Manager
3 days ago
Singapore PET MASTER Full timeIn this role, you will be the key in leading the store in achieving operational excellence and the overall delivery of exceptional customer experience. You will perform various functions in ensuring the key objectives are met. Below are some duties and tasks that define this role: - Drive overall excellence in retail basics - the day-to-day retail...
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Retail Shop Manager
7 days ago
Singapore ANAKE RETAIL PTE. LTD. Full time**Why Join Us** Become a part of a vibrant team that can groom you to push boundaries and refine yourself to be the best version of yourself. At Anake, you will break through the overwhelming overload of information about skin health and lead the industry to launch a new era in precision skincare We are looking for compelling Shop Managers who have a flair...
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Retail Associate
2 weeks ago
Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full timeJob Responsibilities: Responsible for day-to-day retail operations & sales achievement of given target Communicate to customers about on-going promotions & offers Promote first class service excellence & customer experience at all times Adhere to duty roster & assignments given by the Supervisors/Managers Be the company's front line ambassador to uphold...