Hotel Operations

1 week ago

Singapore BIDEFORD HOUSE PTE. LTD. Full time

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group's newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group's hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore's 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin‐starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi‐label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO‐curated life. Job Summary As a Hotel Operations (Part Time) Attendant, you will gain hands‐on exposure across multiple hotel departments including Front Office, Concierge, Housekeeping, and Food & Beverage. It is designed to provide a holistic understanding of luxury hospitality operations, offering you the opportunity to develop practical skills in guest service, operational support, and inter‐departmental collaboration in line with COMO Hotels and Resorts standards and Leading Quality Assurance (LQA) guidelines. For those who prefer to focus on one department, we also offer a specialised part‐time role (e.g., Front Office, Housekeeping, Food & Beverage). Please indicate your area of interest when applying. Front Office & Guest Services (Concierge)Welcome guests professionally, ensuring a warm and confident first impression. Assist with check‐in/check‐out processes, key issuance, and guest inquiries. Support concierge services, including luggage handling, transportation arrangements, and local recommendations. Attend to guest requests, resolve complaints professionally, and escalates issues when necessary. Conduct pre‐arrival room inspections and ensure correct amenities are in place. Food & Beverage Operations Greet and serve guests at Level 6 lounge, Sky Bar, in‐room dining, and events. Support event operations: setup, service, and breakdown. Participate in menu and beverage training to provide accurate recommendations. Maintain cleanliness, compliance, and service excellence across all F&B outlets. Housekeeping Clean and service guest rooms according to luxury standards. Replenish amenities, linens, and section pantries. Report maintenance issues, lost & found, or damages promptly. Ensure housekeeping safety, hygiene, and sanitation standards are consistently met. Requirements Strong interest in hotel operations with flexibility to work across departments. Professional communication and interpersonal skills. Detail‐oriented with a positive and proactive attitude. Willingness to work shifts, including weekends and public holidays. Physically able to support operational duties (standing, lifting, carrying, cleaning). Extra Duties Support and contribute to COMO's sustainability goals by implementing environmentally responsible practices within your roles and departments. From time to time, you may be asked to undertake duties that are not included in this job description. You should agree to undertake these duties as long as the request is reasonable and will not affect your health, safety, or security. $15 per hour #J-18808-Ljbffr

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