Technical Product Manager

Overview

Technical Product Manager (1-year fixed term contract) at ResMed

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The Technical Product Manager is responsible for leading the development of the strategy, roadmap, and execution of IT solutions that support business objectives. The role acts as a bridge between business and technology, translating business requirements into technical solutions, managing product backlogs, and collaborating with engineering and vendor teams to deliver high-quality systems. The role also involves stakeholder management, performance monitoring, and continuous improvement to ensure IT solutions remain efficient, scalable, and compliant with regulatory requirements.

• Strategy & Roadmap Development: define and drive product visions and 12- to 18-month roadmaps based on business goals, IT capabilities, and stakeholder requirements; prioritize enhancements, support initiatives, and backlog items to align with vendor roadmaps, operational needs and strategic objectives, considering risks and dependencies.
• Leadership: demonstrate leadership in the face of uncertainty, change, and challenging deadlines; foster teamwork and escalate/resolve issues; act as a bridge between technical and non-technical stakeholders and communicate complex concepts effectively.
• Stakeholder Management: liaise between GTS, business users, engineering teams, external vendors, and managed services partners; oversee intake, review, and refinement of business requirements ensuring clarity, traceability, and alignment with platform capabilities and compliance standards.
• Technical Oversight & Solutioning: collaborate with Solution Architects and engineers to translate requirements into scalable solutions; ensure alignment with enterprise IT architecture, security, and compliance standards.
• Agile Product Development: develop Program Increment (PI) and Sprint plans; allocate resources, define milestones, and ensure timely delivery within budget and quality expectations; lead delivery activities with stakeholders and vendors.
• Operational Support & Continuous Improvement: define and monitor KPIs, analyze incidents and system health, drive proactive improvements; oversee incident response and problem investigation to inform backlog or process enhancements.

• Ability to negotiate competing project and company requirements
• Hands-on experience with Agile/Scrum methodologies and product development lifecycle
• Strong analytical skills with proficiency in data analysis tools (SQL, Tableau, etc.)
• Strong ability to influence across a broad group of stakeholders and adopt a consultative approach
• Experience managing external vendors and working with procurement to ensure integrated delivery and vendor performance
• Ability to build and lead integrated teams across multiple sites
• Ability to achieve objectives with limited supervision
• Independent decision-making and readiness to assume higher-level leadership in critical situations
• Proven problem-solving, decision-making, and financial skills
• Excellent interpersonal and communication skills; ability to work with all organization levels
• Bachelor’s degree in Computer Science, Engineering, Business or related field
• Master’s degree desirable or more than 5 years of related experience in leading cross-functional programs

• Experience in IT, Product Development, Manufacturing or Supplier Management
• Medical or Pharma industry background
• Vendor management experience overseeing platform delivery, support, and continuous improvement in regulated environments

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industries: Software Development, IT Services and IT Consulting, and Medical Equipment Manufacturing

Joining us is more than saying “yes” to making the world a healthier place. We focus on creating a diverse and inclusive culture and invite you to apply. We commit to respond to every applicant.