
Senior Executive, Aftersales Technical Support
1 week ago
Overview
Senior Executive, Aftersales Technical Support (2yrs Contract) at Samsung Southeast Asia & Oceania.
Responsibilities
Serve as liaison between Authorized Service Centers, Contact Center, and HQ on all technical related matters
Responsible for product quality matters
Service Quality Management
Monitoring and Reporting of service KPI's
Analysis, sharing root cause, improvement plan
Able to provide minor troubleshooting and assisting on product related issues
Provide Technical assistance on Mobile Products (Mobile phone, Tablet, Wearables) or CE Products (VD & DA) to our Authorized Service Centre and Contact Centre
Ensures high level of quality service is achieved so as to enhance Samsung customer experience
Conduct product training and
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Senior Executive, Aftersales Technical Support
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Singapore Samsung Electronics Perú Full timeSenior Executive, Aftersales Technical Support (2yrs Contract) page is loaded## Senior Executive, Aftersales Technical Support (2yrs Contract)remote type: Hybridlocations: Mapletree Business City, Singapore, Singaporeposted on: Posted 8 Days Agotime left to apply: End Date: September 29, 2025 (22 days left to apply)job requisition id: R **Position...
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Singapore Samsung Southeast Asia & Oceania Full timeOverview Senior Executive, Aftersales Technical Support (2yrs Contract) at Samsung Southeast Asia & Oceania. Responsibilities Serve as liaison between Authorized Service Centers, Contact Center, and HQ on all technical related matters Responsible for product quality matters Service Quality Management Monitoring and Reporting of service KPI’s Analysis,...
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Singapore beBeeBattery Full time $60,000 - $80,000Job Title">Aftersales and Technical Support Technician"> ">Overview">The role involves direct technical support and service for installed battery energy storage systems at customer sites."> ">Responsibilities">Field Service & Troubleshooting:">Technical Assistance & Training:">Documentation & Reporting:">Safety &...
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