Store Manager

Description Description LVL Music Academy Pte Ltd is hiring a Full time Store Manager role in Bukit Timah, Singapore. Apply now to be part of our team.Requirements for this role:- Looking for candidates available to work:- Mon morning- Mon afternoon- Mon evening- Tue morning- Tue afternoon- Tue evening- Fri morning- Fri afternoon- Fri evening- Sat morning- Sat afternoon- Sat evening- Sun morning- Sun afternoon- Sun evening- 2-3 years of relevant work experience required for this role- Expected salary: $4,000 - $4,100 per monthEarn $8K+ Monthly with $3,500 BaseAbout the RoleLVL Music Academy is seeking a Centre Manager to lead and mentor a team of front-line staff in achieving business goals and delivering exceptional customer experiences. The Centre Manager will be equipped with strong organizational and sales skills, deep product knowledge, and a passion for music education to promote LVL’s services and programs effectively.Roles & ResponsibilitiesSales and Growth- Drive sales and upsells of instruments, accessories, and lessons.- Retain existing customers through effective problem-solving and excellent service standards.- Maintain or exceed closure/conversion rate targets for trial lessons to ensure maximum output from leads.Team Leadership and Development- Mentor and cultivate team members through on-the-ground coaching to help them achieve their individual targets.- Execute teacher and staff growth plans to meet monthly performance objectives.- Foster a positive work culture aligned with LVL Music Academy values.Customer Service and Operations- Answer incoming phone calls and emails promptly and professionally.- Ensure seamless day-to-day operations, including scheduling, registration, and student administration.- Support operational tasks, including inventory management, merchandising, and general centre housekeeping.- Uphold the highest quality of service standards to enhance student satisfaction and mitigate turnover.General Administration- Track and report on sales, staff performance, and operational metrics.- Perform any other duties assigned by the Management team to support the overall success of the centre.Hiring Criteria- Minimum of 2–3 years’ experience in customer service, with at least 1 year in a managerial or supervisory role.- Available to work retail hours and on weekends.- Strong adaptability, leadership, and problem-solving skills.- Proficiency in written and spoken English (bilingual or trilingual a plus).- Goal-driven, able to focus and prioritize tasks to drive centre growth.- Positive, outgoing, and passionate about customer service and music education.Compensation & Benefits- Base Salary: $3,500 per month- Uncapped Commissions: High-earning potential with top performers exceeding $8,000+ monthly through instrument sales- Medical & Insurance Coverage for peace of mind- 14 Days Annual Leave plus Sick Leave- Continuous Learning & Training: In-house development programs to sharpen your skills- Career Growth Opportunities: Clear pathways for professional advancement- Complimentary Music Lessons to enrich your personal journey- Vibrant & Supportive Culture: Join a passionate team in a dynamic, collaborative environmentAbout LVL Music AcademyFounded in 2013, LVL Music Academy is a leading music school and instrument shop in Singapore, specializing in string instruments (violin & cello). LVL is the first music hub in Singapore to combine a music school, instrument shop, and in-house repair workshop under the same roof, providing students, parents, and musicians with a truly comprehensive music experience.Company Mission/VisionLVL Music Academy’s mission is to be the first choice for music education and string instrument retail in Singapore, creating a supportive, inspiring, and professional environment where students, parents, and staff thrive.#J-18808-LjbffrIndustry OtherCategory Management & OperationsSub Category Trade, Import & Export