KLA-Belgium | Senior Instructional Designer
1 day ago
Senior Instructional Designer page is loaded
Senior Instructional Designer
Apply locations Singapore, Singapore time type Full time posted on Posted 5 Days Ago job requisition id 2426829
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description
The Senior Instructional Designer, Curriculum Architect will:
Use extensive experience of corporate technical and business process training development to architect paths to competence and career journeys for service and support engineers.
Work with international teams and leaders to define objectives and measurable learning outcomes.
Work with stakeholders and use instructional design principles to address knowledge, skill and attitude gaps.
Work with HR and stakeholders to define how to assess progress and create reporting metrics.
Utilize personas and other advanced curricula design tools to identify training and development goals, and build efficient learning paths to achieve those goals.
Be comfortable designing, creating and delivering truly multiple-media training resources that support both learning and performance support. These should include documentation, web-based training, AR/VR, remote and in-person classes and hands-on labs.
Understand the training needs of service, maintenance, installation, repair, troubleshooting, part replacement and upgrades for field service engineers, technical support engineers and install engineers.
Conduct review meetings and discussions independently with stakeholders at every level.
Support testing and validation of new curricula.
Follow documented best practices, using standard formats and templates while also being comfortable defining and refining these.
Exert excellent project management skills on the assigned projects, conduct reviews with stakeholders, and provide regular updates to the stakeholders and functional groups.
Monitor amendments and requested updates and implement the changes in the design efficiently and on time.
Work efficiently and effectively in a matrix environment with multiple direct and indirect managers. Comfortably execute to expectations of multiple stakeholders with conflicting requirements and drive consensus, boundaries and clarity where needed.
Work on medium to extremely complex problems where analysis of situations or data requires an evaluation of intangible variance factors. Exercise independent judgment in developing methods, techniques, and evaluation criteria for obtaining results.
Minimum Qualifications
Master’s or PhD in Instructional Design or related field preferred
Minimum 5 years instructional design experience
Experience in industrial manufacturing/field service/semiconductor would be great
Experience architecting large certification programs
Excellent spoken and written English
Ability to work with global stakeholders
Flexibility to work across time zones
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
KLA is committed to creating a diverse workforce and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.
We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1-408-352-2808 to request accommodation.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
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