Customer Service Officer cum Admin Required in Singapore

2 days ago


Singapore Singapore Jobs Full time

Overview Customer Service Officer cum Admin (Maid Agency) - Up to $3,500 - Kembangan Location: Kembangan | Working hours: 5.25 Work Week - Monday to Friday: 10.00AM to 6.00PM, Alternate Saturday: 10.00AM to 2.00PM Salary (commensurate with experience): Up to $3,500 + 14 Days Annual Leave + AWS + WFH Flexibility from 2nd year of employment onwards Duration: Perm | Industry: Maid Agency Responsibilities Sales work for agency Answering Customer Inquiries Addressing questions and concerns through phone, email, chat, or in-person interactions Investigating and resolving customer issues promptly and effectively Offering accurate and helpful information about products, services, and company policies Addressing customer grievances and concerns professionally Processing orders, returns, and refunds Keeping detailed records of customer interactions and transactions Developing and maintaining positive relationships with customers Escalating issues to appropriate personnel Keeping up-to-date on company products, services, and policies Gathering customer feedback to improve service quality Qualifications / Requirements Good verbal and written communication skills in English and Malay to liaise with Melayu speaking associates Must be willing to take CEI FDW course and exam No Experience Required, Training Will Be Provided Email to: #J-18808-Ljbffr



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