
Customer Service Officer cum Admin Required in Singapore
6 hours ago
Overview
Customer Service Officer cum Admin (Maid Agency) - Up to $3,500 - Kembangan
Location: Kembangan | Working hours: 5.25 Work Week - Monday to Friday: 10.00AM to 6.00PM, Alternate Saturday: 10.00AM to 2.00PM
Salary (commensurate with experience): Up to $3,500 + 14 Days Annual Leave + AWS + WFH Flexibility from 2nd year of employment onwards
Duration: Perm | Industry: Maid Agency
Responsibilities
Sales work for agency
Answering Customer Inquiries
Addressing questions and concerns through phone, email, chat, or in-person interactions
Investigating and resolving customer issues promptly and effectively
Offering accurate and helpful information about products, services, and company policies
Addressing customer grievances and concerns professionally
Processing orders, returns, and refunds
Keeping detailed records of customer interactions and transactions
Developing and maintaining positive relationships with customers
Escalating issues to appropriate personnel
Keeping up-to-date on company products, services, and policies
Gathering customer feedback to improve service quality
Qualifications / Requirements
Good verbal and written communication skills in English and Malay to liaise with Melayu speaking associates
Must be willing to take CEI FDW course and exam
No Experience Required, Training Will Be Provided
Email to:
#J-18808-Ljbffr
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Singapore Singapore Jobs Full timeOverview Customer Service Officer cum Admin (Maid Agency) - Up to $3,500 - Kembangan Location: Kembangan | Working hours: 5.25 Work Week - Monday to Friday: 10.00AM to 6.00PM, Alternate Saturday: 10.00AM to 2.00PM Salary (commensurate with experience): Up to $3,500 + 14 Days Annual Leave + AWS + WFH Flexibility from 2nd year of employment onwards Duration:...
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