Business Analyst
2 days ago
About the Role We are looking for a detail-oriented Business Analyst to oversee client engagement, onboarding, and feedback management for our organisation's products and services. You will play a key role in ensuring a seamless onboarding experience, monitoring the client journey, and maintaining high levels of satisfaction and adoption across our digital ecosystem. Key Responsibilities Client Enquiry & Requirement Handling: Manage and respond to client enquiries, clarify requirements, and provide accurate information on our products and services. Briefing & Onboarding: Conduct onboarding sessions to ensure clients understand our systems, processes, and available services. Onboarding Monitoring & Support: Track onboarding progress, troubleshoot issues, and ensure clients are successfully integrated into our platform. Client Journey Monitoring: Monitor and assess client engagement to identify opportunities for process or experience improvement. User Satisfaction Surveys: Plan, execute, and analyse client satisfaction surveys to collect actionable insights. Client Feedback Management: Collect, review, and respond to client feedback promptly; escalate issues when necessary and work with internal teams to implement improvements. Qualifications Must be eligible for Singapore MSD CAT 1 security clearance. Bachelor's degree in Information Technology, Business, or a related discipline. 2+ years of experience as a Business Analyst, preferably in IT, SaaS, or cloud-based projects . Proficiency in business process modelling and analysis techniques . Strong communication, stakeholder management , and presentation skills . #J-18808-Ljbffr
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Business Analyst
2 weeks ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**IT Business Analyst**:Job Description - Coordination of the project team with regular follow-up meetings and effective communication with Sponsors. - Defining milestones and dependencies with the team and stakeholders. - Conducting meetings and lead discussion with business (users) and other IT teams to identify and track project requirements/progress. -...
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Business Analyst Supply Chain
2 weeks ago
Singapore Digital Business People Full time**Business Solutions Analyst - Asia Pacific, Singapore** **Company Overview** A world leader in innovative, casual footwear Company**.**, is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over...
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Business Analyst
4 days ago
Singapore 3 CUBED BUSINESS CONSULTING PTE. LTD. Full timeRoles & Responsibilities Business Analyst -
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Business Analyst
7 days ago
Singapore TLL BUSINESS MANAGEMENT SERVICES PTE. LTD. Full time**Job responsibilities** - Work directly with CEO, CFO, and Analyst counterparts at shareholder level (prominent private equity firm). - Perform monthly closing reports and analytics for teams to make informed business decisions, to explain performance and to monitor projects against approved business plans. - Develop a new, detailed three-year plan for the...
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Business Analyst
1 week ago
Singapore Digital Business People Full timeOverview Business Analyst - AML AI Consultant role at Digital Business People. This is an individual contributor role focused on advising clients in the banking and financial services sector on how to integrate AI and advanced analytics into their operations, with a strong focus on financial crime risk areas such as Anti-Money Laundering (AML) and fraud...
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Salesforce Business Analyst
6 days ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Job Description**: Job responsibilities: - Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements - Work with developers and technical/solution architects to define...
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Business Analyst Manager
7 days ago
Singapore TLL BUSINESS MANAGEMENT SERVICES PTE. LTD. Full time**Job responsibilities** - Work directly with CEO, CFO, and Analyst counterparts at shareholder level (prominent private equity firm). - Perform monthly closing reports and analytics for teams to make informed business decisions, to explain performance and to monitor projects against approved business plans. - Develop a new, detailed three-year plan for the...
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Business Analyst
2 weeks ago
Singapore ValueLabs Full timeDirect message the job poster from ValueLabs Note: Local Singapore candidates preferable. Interested candidates please share resume to Please find attached JD: Minimum 5 years of experience as an IT Business Analyst in ERP and CRM projects. Strong understanding of ERP systems (e.g., Oracle, SAP, Microsoft Dynamics) and CRM platforms (e.g., Salesforce,...
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Business Analyst
1 week ago
Singapore ValueLabs Full timeDirect message the job poster from ValueLabs Note: Local Singapore candidates preferable. Interested candidates please share resume to Please find attached JD: Minimum 5 years of experience as an IT Business Analyst in ERP and CRM projects. Strong understanding of ERP systems (e.g., Oracle, SAP, Microsoft Dynamics) and CRM platforms (e.g., Salesforce,...
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Business Analyst
1 week ago
Singapore DECIMAL BUSINESS SOLUTIONS PTE. LTD. Full time**Job Description: Business Analyst (T24 Temenos) - Banking domain - Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives - Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas -...