Executive/senior executive, system management
2 days ago
Executive/Senior Executive, System Management Job Purpose Supporting Fare System Manager for system security and system assurance of the public transport Automatic Fare Collection (AFC) system. The executive shall work with the team on activities related to System Assurance & Planning, Change Management, Data Management, and System Compliance (cyber-security), End-User System Support (System Defects & Process Management). Responsibilities Note that the list is not comprehensive and related duties may be assigned from time to time. Support internal/external system audit activities and requirements. Work with first line maintenance for issues arising from systems, reports, parameters, access, connection, security, data, business rules defects & fare related incidents (Perform Level 1 investigation & liaising with Maintenance Contractor for L2 investigation/rectifications). Supervise the reporting data team for data back-up, recovery & housekeeping. Coordinate with external parties (PTO, TL, LTA) & internal parties related to Fare System matters. Manage Fare System user access control and administration. Manage system change management and implementation. Manage Fare System documentation and compliance records. Conduct investigation & statistical analysis for system prediction & investigations. Prepare presentations to management on issue and fare system related matters. Prepare to learn and master Fare System. Other scopes as assigned. Qualifications & Work Experience Degree preferably in Computer Science/Security/Networking. Strong communication, writing & project coordination skills. Able to multi-task, manage expectations, and timeline. Strong team player. Able to work nightshift / off-revenue hours during testing and system implementation. Experience in cyber-security/networking/SDLC/Database is preferred. Skills Generic skills required include: Proficient in Microsoft Office - Excel, Power Point. Meticulous, fast & independent learning attitude. Strong coordination, communication, negotiation, writing skills. Able to handle stress with tight timelines. Passion for learning new systems and skills. Good disposition of service-oriented mindset. About SMRT Corporation SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line, and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi, and private hire vehicle services. An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts on the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow to the fullest of their potential. Come onboard the SMRT journey today. Vision Moving People. Enhancing Lifestyles. Core Values Respect, Integrity, Safety & Service, Excellence. #J-18808-Ljbffr
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