Bakery assistant manager
1 day ago
Job Responsibilities:
Oversee day-to-day operations of the bakery outlet, including opening and closing procedures.
Supervise and lead a team of staff members to deliver good service quality and customer satisfaction.
Train, mentor and supervise new staffs providing guidance and support to ensure high performance and productivity.
Foster a positive working environment and team cohesion.
Address customer complaints and resolve issues promptly.
Monitor customers' feedback and implement improvements.
Recruiting, conducting training and onboarding for new employees.
Schedule shifts and manage employees workloads.
Oversee inventory levels and stock replenishment.
Conduct regular stock audits and manage stock discrepancies.
To perform cashiering function and manage opening/ closing of daily cash sales handling and financial transactions.
Track sales targets and performance monitoring.
Analyze sales data to identify trends and areas for improvement.
Maintain workplace safety and health policies and procedures.
Maintain a clean and organized outlet environment.
Job Requirements:
Proven experience in a retail sales/ F&B environment, with at least 1-2 years in a Supervisory or Management role.
Knowledge of bakery operations and food safety standards is a plus.
Strong leadership and team management skills with the ability to motivate and develop staffs.
Excellent communication and interpersonal skills.
Customer-focused mindset with a passion for delivering exceptional service.
Ability to work effectively in a fast-paced, dynamic environment.
Flexibility to work on weekends, public holidays and rotating shifts.#J-18808-Ljbffr
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