Desktop Support Engineer

5 days ago


Singapore TECHFOUNT SYSTEMS PTE LTD Full time

Scope of Work and Responsibilities Analytical in solving and troubleshooting customer’s IT network and infrastructure. IT Support Technicians work to maintain inhouse and clients computer systems and networks. Help the users of a network to use relevant devices and applications by answering any questions that may arise. It is part tech job and part customer service. Able to work and thrive under pressure with tight deadlines and fulfill tasks agreed to the customer. Able to fulfill KPI given for performance review Must be familiar with common PC and application software; Reloading; Backup of Desktop systems Any other ad-hoc duties assigned by superiors or Directors Must be able to work independently and analyse problems before escalation or discussing with immediate superiors or Directors Soft Skills Strong interpersonal and communication skills. Strong trouble-shooting and problem solving skills; Proactive, flexible and energetic team player Possess a positive “can-do” attitude towards work. Fluent in English and writing Requirements Diploma / Degree or other relevant qualification Around 1 years of experience in Desktop support Able to Install & deploy Windows 10 & 11 built for laptops, workstations and desktops under tight time line. Strong communication and tech support skills Strong hands-on experience on Win10 & 11, Active Directory environment Cloud administration such as Office 365 and Email control panel Experience with standard desktop imaging and packaging Strong network troubleshooting skills and understanding of networking. We regret that only shortlisted candidates will be notified. #J-18808-Ljbffr



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