Senior Executive

2 weeks ago

Singapore JOBLINE RESOURCES PTE. LTD. Full time

Roles & Responsibilities Responsibilities • As a Senior Executive, you will be supervising a team that focuses on on/offboarding activities and be the subject-matter expertise; monitor and follow-up on workload distribution and facilitate quality assurance observations to ensure service standards are met. • Provide HR administrative and advisory support in a consistent, accurate and timely manner. • Ensure that the service level agreement (SLA) and key performance indicators (KPIs) within HR Shared Services are consistently met, reviewed, and revised when appropriate. • Oversee and manage all agreed HR processes and ensure the services are delivered in line with policies and relevant Legislation requirement. • Monitor, analyse and report appropriate metrics to measure and demonstrate the performance of the HR Shared Services to wider stakeholders and customers. • Analyse work process design to implement improved processes and suggest appropriate solutions or improvements to raise the overall customer experience and efficiency. • Coach the HR shared services team on complex HR issues. • Any other duties deemed reasonable and necessary by the business. Requirements • Degree in Human Resource or Business related discipline. • At least 3 years of HR experience. • Minimum 1 year experience in a supervisory role. • Experience in handling medical job family would be an advantage. • Able to work under tight timeline and respond to changing priorities. • Fast learner, multi-tasker and strong team player. • Able to prioritise work, organised, meticulous and proactive. • Proficient in MS Office (Word, Excel). • Interested in exploring technological system solutions to automate repetitive tasks. Licence no: 12C6060 Tell employers what skills you have Microsoft OfficeCustomer ExperienceQuality AssuranceLegislationPayrollService LevelMS OfficeSAPHR PoliciesHuman ResourceExcelTeam PlayerHuman ResourcesPerformance ManagementBusiness Requirements

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