
#SGunited Jobs Service Desk Quality Assurance Manager
5 days ago
Qualifications Analytical Skills: The ability to analyse data, identify trends, and draw meaningful conclusions is crucial. Attention to Detail: QA Manager needs to be detail-oriented to accurately assess interactions and identify areas for improvement. Problem-Solving Skills: They need to be able to identify issues, analyse their root causes, and develop solutions. Knowledge of Service Desk Operations: Understanding service desk processes, key performance indicators (KPIs), and customer service best practices is important. Ability to Provide Constructive Feedback: QA Manager needs to be able to provide feedback in a way that is helpful and motivating for agents. Experience with Quality Assurance Processes: Experience in quality assurance, call monitoring, and performance management is often required. Continuous Improvement: A vital role in ensuring a positive customer experience and driving continuous improvement within the service desk #J-18808-Ljbffr
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Marketplace Quality Manager
2 weeks ago
Singapore The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world with a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive...
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Quality Assurance Executive
1 week ago
Singapore HL Assurance Pte Ltd Full timeKickstart Your Career with Us!We are looking for enthusiastic and driven individuals who are passionate about customer experience and eager to build a career in the insurance and contact centre industry. As a Quality Assurance Executive , you will gain hands-on experience in quality assurance, training, and coaching while working closely with experienced...
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Quality Assurance Executive
5 days ago
Singapore QUALITY MEAT PTE. LTD. Full time**Responsibilities**: - Work closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards - Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines - Assist to...
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Quality Assurance Intern
3 days ago
Singapore Almac Group Full timeAlmac Clinical Services designs and delivers bespoke packaging and logístical solutions for pharmaceutical companies conducting small or large clinical trials for the treatment of a range of diseases and illnesses. We ensure that a supply of clinical material is delivered across the globe to meet the needs of those patients enrolled in a trial, helping to...
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Assistant Engineer
1 day ago
Singapore Singapore Dynamic Optronics Pte. Ltd. Full timeThe Assistant Engineer performs mostly desk-bound activities. Training (OJT) will be provided but subsequent work is deemed a highly required supportive role to Production and Management, hence the requirement of performing duties independently without direct supervision. Dynamic, respectful, hardworking, inquisitive and flexible/versatile character is...
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Service Desk Manager
1 week ago
Singapore NCS Hong Kong and Singapore Full timeNCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and expertise...
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IT Service Desk Manager
1 week ago
Singapore MONETEC PTE. LTD. Full timeLocation: East SingaporeWork Week: 5 DaysSalary Range: SGD 5,000 - 6,000We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.Key...
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IT Service Desk Manager
1 week ago
Singapore Monetec Full time $5,000 - $8,000 per yearLocation: East SingaporeWork Week: 5 DaysSalary Range: SGD 5,000 – 6,000We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.Key...
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Manager, Assurance
1 week ago
Singapore RSM SG ASSURANCE LLP Full timeJob Description: Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients Perform review work of audit teams’ findings Develop and maintain long-term client...
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Manager, Assurance
1 week ago
Singapore RSM SG ASSURANCE LLP Full timeJob Description:• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients• Perform review work of audit teams' findings• Develop and maintain long-term client...