Executive, Indoor Attractions
5 days ago
Description Executive, Indoor Attractions (Programming Events Operations)Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort. Main Duties & Responsibilities Pre-Openings: Assist in writing, reviewing and updating Standard Operating Procedures (SOPs) and Risk Assessment (RA) to ensure they are clear, easy to follow and compliant with industry standards, regulations and internal policies. Work closely with procurement to purchase, coordinate the deliveries and move-in of the furniture, fittings and equipment. Lead test scenarios to stress test the equipment, systems and processes, identify and resolve gaps. Assist in the hiring process including recruitment, interviews and selection of the team members. Conduct familiarisation and onboarding trainings for the team members. Attractions Operations: Perform section duty coverage role, providing communications to other departments, including incidents management. Perform shift responsibilities and ensure smooth day-to-day operations of the attractions, including queue and crowd management, ensuring attractions cleanliness and show quality. Supervise ticketing and cash handling procedures. Ensure all attractions operate in accordance with safety regulations, quality standards and company policies. Ensure delivery of excellent guest experience, including management of guest feedback on ground and closing service lapses. Review, propose and execute ideas to improve business growth, attraction enhancements, safety standards, guest experience and operational efficiency. Train and develop team members to maintain high levels of engagement, performance, safety and guest services, fostering a collaborative and performance-driven environment. Responsible for team management, including manpower planning/deployment and performance reviews to ensure high employee morale and productivity. Assist to generate reports and perform data analysis. Assist in wildlife management efforts. Manage assigned portfolio and projects. Other relevant duties as assigned. Job Requirements Minimum O level. At least 3 years of relevant experience, preferably in service and/or ground operations management. Attractions' experience will be an added advantage. Service driven, pleasant, courteous, and confident disposition. Excellent communication skills with good command of written and spoken English. Excellent team player who can also work independently. Resourceful self-starter with a keen work attitude, good with time management and problem-solving. Proficient in Microsoft Office applications (Word, Excel and Powerpoint). Able to work on rotating shifts including weekends and public holidays. Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Travel Arrangements Referrals increase your chances of interviewing at Mandai Wildlife Group. Get notified about new Executive jobs in Singapore. #J-18808-Ljbffr Industry Other Category Management & Operations Sub Category Operations & Business Administration
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Executive, Operations
1 week ago
Singapore Mandai Wildlife Reserve Full time_Advertised on: 07 Jan 2025_ Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s...
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Attractions Experience Crew, Indoor Attractions
2 weeks ago
Singapore Mandai Wildlife Group Full timeDescription Attractions Experience Crew, Indoor Attractions (Part-Time)Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world‐renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai...
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Attractions Experience Crew, Indoor Attractions
2 weeks ago
Singapore Mandai Wildlife Group Full timeDescription Attractions Experience Crew, Indoor Attractions (Part-Time) Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world‑renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai...
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Senior/manager, Business Planning
1 week ago
Singapore Mandai Wildlife Reserve Full timeAdvertised on: 04 Feb 2025_ Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s...
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Event Coordinator, Indoor Attractions
2 days ago
Singapore Mandai Wildlife Group Full time $30,000 - $60,000 per yearMandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve,...
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Senior Executive, Operations
6 days ago
Singapore Mandai Wildlife Reserve Full timeAdvertised on: 07 Feb 2025_ Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s...
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Singapore Mandai Wildlife Group Full timeDescription Attractions Experience Crew, Indoor Attractions (Part-Time) Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore. The Group is driving a rejuvenation plan that integrates five wildlife parks with nature-based experiences, green public spaces and an eco-friendly resort. Job Duties...
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Singapore Mandai Wildlife Group Full timeDescription Attractions Experience Crew, Indoor Attractions (Part-Time)Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai...
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Singapore Mandai Wildlife Group Full timeDescription Attractions Experience Crew, Indoor Attractions (Part-Time) Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai...
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Singapore Mandai Wildlife Group Full timeDescription Attractions Experience Crew, Indoor Attractions (Part-Time)Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world‐renowned wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai...
