Senior /Patient Service Associate- Operations (Clinical Resource Management)

6 days ago


Singapore National Dental Centre Singapore Pte Ltd Full time

Overview
We are seeking a Senior/ Patient Service Associate to support critical operational development functions. The successful candidate will provide the Operations team with administrative support and contribute towards a seamless care delivery for patients at NDCS.
Responsibilities
Managing dentists’ appointment calendars and rescheduling requests in ensuring calendars are created, blocked and rescheduled promptly
Supporting day-to-day operations of pre-surgery and listing which includes financial counselling, fasting instructions, appointment scheduling and rescheduling
Coordinating and liaising with clinics across various hospitals on the surgical operation list, including pre-operation evaluations, pre-admission testing and data collection
Ensuring patients’ enquiries are handled tactfully and professionally
Qualifications
Diploma in any discipline/ GCE ‘A’ Level/ ‘O’ Level / Higher NITEC in Service Skills.
Able to work in a fast-paced and dynamic environment.
A team player with strong communication skills.
Proficient in Microsoft Word, Excel, and PowerPoint.
Preferably 2 years’ relevant experience; entry-level candidates are welcome to apply
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