Guest Relations Manager/ Night

Overview Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people...

**Adaptability and Resilience**: - Ability to thrive in a fast-paced and dynamic hospitality environment. - Employees demonstrate flexibility, adaptability to change, and resilience in the face of challenges. - Open to learning new skills and adjusting their approach as needed. **Responsibilities**: - Lead the guest relations team during night-time...

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**Overview** We are looking for an outgoing **Assistant Manager** for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’...

NIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

Job Responsibilities: - Address customer complaints and escalate to Guest Relations Manager when needed - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with guests Offer assistance with certain tasks Job Requirements: - With relevant working experience in customer service role - Able...

NIGHT MANAGER Mandarin Oriental, Singapore is looking for a Night Manager to join our Front Office team. Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

Our Front Office is where the Guest Relations Executive will act as our hotel's host whenever a guest walks in or checks-in with us. He / She is to deliver exceptional guest experience and manage guests professionally to promote a positive impression, while working closely with the Team / Duty Managers (DM) to ensure daily hotel operations run smoothly. We...

Job PurposeTo lead and manage guest experience, VIP relations, floor operations, staff performance, and business service standards across nightlife and hospitality venues in Singapore. The role ensures superior hospitality service, operational excellence, compliance with Singapore nightlife regulations, and revenue growth through premium client and...

**Responsibilities**: - Assist in overseeing the day-to-day operations of the Front Office, including night shift. - Supervise the Guest Relations team to ensure smooth delivery of exceptional services to guests and members. - Assist in conducting daily briefings so all team members are aware of hotel activities including; VIPs in house, group movement,...