Singapore University of Social Sciences | Senior System Analyst
4 days ago
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Senior System Analyst (Corporate Application)
Who we are
As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society. For more information on Singapore University of Social Sciences, please visit
About the Job
Plan, procure, implement, manage and/or support Application Systems under one or more Business Domains (Corporate Applications such as Communications platforms, Payment gateways), with the objective of fulfilling business needs and improving operational efficiencies of Business Departments using the Application Systems and/or solutions implemented.
What You Will be Doing
Key Responsibilities:
Enhance Existing Application Systems
Identify areas of improvement
Gather, prioritize and document business requirements
Estimate and negotiate man-effort with vendors
Lead/oversee the enhancements of business application systems
Manage quality of deliverables and performance of vendors in order to ensure timely delivery of enhancements required to support business operational needs.
Business Operation & Support
Provide on-going maintenance, upgrade and support of the business application systems
Manage service delivery of vendors
Support operation of the Business Departments (Corporate Applications such as Communications platforms, Payment gateways) in order to facilitate smooth and efficient running of the university processes and activities.
Planning & Implementation of New Application Systems
Conduct market research and feasibility study
Plan the project
Procure the solution
Project manage the implementation
Facilitate transition to post-live support in order to ensure successful IT systems adoption at Business Departments to meet business objectives.
Job Requirements
Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
At least 5 years of relevant experience in the IT industry, including over 3 years of hands-on experience in application systems support and more than 2 years in project management.
Experience with procurement process and communication platforms. Familiarity with Payment Gateways is a plus.
Strong knowledge of IT technologies, methodologies, architectures, and best practices.
Good oral, written, and interpersonal communication skills, with the ability to effectively interact with all levels of management, users, and vendors.
Self-motivated and capable of working independently with minimal supervision.
Experience in the Higher Education industry is a bonus.
Appreciation of cybersecurity and campus security best practices.
What Do We Offer
At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career
Besides that, you will also get:
Competitive Pay Package
Hybrid Work Arrangement (Subject to Job Role)
Medical Benefits
Family Care Leaves
Wellness & Recreation Activities
Career Development Opportunities through Internal Job Postings and Transfers
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