Senior ICT Operations Manager

1 week ago

Singapore beBeeInfrastructure Full time

ICT Infrastructure Specialist

Job Summary: The ICT Infrastructure Specialist will be responsible for ensuring the organization's IT System operates efficiently and effectively. This includes providing operational and functional support to helpdesk, project site setup and support, infrastructure monitoring, and inventory management.

  • Maintain all essential ICT operations including systems, security tools, applications, servers, laptops, desktops, software, hardware, and infrastructure systems.
  • Ensure compliance with current ICT standards, policies, guidelines, and procedures.
  • Support business-critical ICT Systems and ensure smooth user operations.
  • Implement reliable and automated backup systems.
  • Configure information security technology and collaborate with operational support teams for maintenance and supportability.
  • Regularly monitor and review system and network operational processes, performance, and infrastructure health.
  • Participate in new ICT initiatives and applications, staying up-to-date with industry trends and technologies.
  • Manage supplier relationships and services, coordinating with vendors on acquisitions, upgrades, or repairs of relevant technologies and resources.
  • Support reporting managers with statistics, data, and system performance information, participating in analytics for system enhancement.

Requirements:

  • Degree or diploma in Information Technology, Computer Science, or equivalent.
  • Candidates with significant experience in similar roles are welcome to apply.
  • Two years of experience in IT end-user support is required; junior or trainee positions are available for those without experience.
  • Project management experience with IT-related certification is preferred but not essential.

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