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PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS) Land Transport Authority | Customer

2 weeks ago

Singapore Nanyang Polytechnic Full time

What the role is:
PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS)
What you will be working on:
You will be part of the dynamic team in delivering quality customer service at LTA's Customer Service Centre, including managing public queries via phone and written channels.
You are required to provide good support in managing daily operations and implementation of service initiatives.
What we are looking for:
Diploma in any discipline
At least 2 years of working experience, preferably in customer service/Call Centre environment
Proficient in Microsoft Office, especially Word, Excel and PowerPoint
Good interpersonal skills, verbal and written communication skills
Able to work in a team as well as independently and thrive in a fast-paced work environment
About Land Transport Authority:
The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us. Many opportunities & challenges await those who are keen on an exciting career to realize our commitment to envision & implement an integrated transport system.
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