
Customer-Facing Project Delivery Specialist
3 days ago
We are seeking a highly skilled Customer-Facing Implementation Program Manager to join our team. As the successful candidate, you will play a key role in managing multiple complex software implementation programs and projects across the Asia Pacific region. Your primary responsibilities will include planning, scheduling, and controlling project timelines, budgets, and deliverables. You will work closely with internal stakeholders, including regional managers, and external clients to ensure successful program execution.
Key Responsibilities:
- Develop and maintain effective relationships with senior-level clients and internal stakeholders.
- Provide expert guidance on program management best practices and methodologies.
- Identify and mitigate potential risks and issues that may impact program delivery.
- Collaborate with cross-functional teams to drive project success and customer satisfaction.
- 10+ years of experience in program management, preferably in a customer-facing role.
- Proven track record of successfully managing complex software implementation programs.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Ability to travel up to 20% of the time for business purposes.
- PMI Agile Certified Practitioner (PMI-ACP) or Certified ScrumMaster (CSM) certification.
- Experience working in the aviation industry, particularly in crew and operations management.
- Knowledge of Agile project management methodologies.
- A competitive salary package.
- A comprehensive benefits program.
- The opportunity to work with a talented and experienced team.
This is an international, locally hired position.
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