Experience Ambassadors Wanted

2 weeks ago

Singapore beBeeAmbassador Full time

We are seeking a highly skilled Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will play a vital role in ensuring exceptional guest experiences at our establishment.

Responsibilities:

  • Greet guests warmly and manage inquiries with professionalism
  • Schedule appointments efficiently using our spa management system
  • Promote spa services, memberships, and retail products to enhance revenue and customer satisfaction
  • Handle transactions, maintain accurate records, and assist with inventory management
  • Collaborate with the spa team to ensure smooth operations and exceptional service delivery
  • Assist the Spa Manager in resolving guest concerns and acting on feedback to improve guest satisfaction

Requirements:

  • Minimum N' level Qualifications
  • Fresh graduate or 1 year of experience in customer service, preferably in the spa or wellness industry
  • Excellent communication and multitasking abilities
  • Strong organizational and problem-solving skills
  • Willingness to learn and adapt to a fast-paced environment
  • Warm, welcoming, and customer-focused demeanor
  • Team-oriented and adaptable to shift duties, including weekends and public holidays

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