Guest Experience Lead, F&B All-Day Dining

1 week ago


Singapore Resorts World Sentosa Full time

Guest Experience Lead, F&B All-Day Dining Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‐Pacific's travel industry. Primary Responsibilities Host and engage the guests while serving food and beverages Ensure guests' food and beverages are served promptly in accordance with their orders Provide suggestion to guests for wine and alcoholic beverages Process the food orders and operate a cash register; ensure the replenishment of stocks, the polishing of cutlery and complete other assigned tasks Interact with guests; provide a warm and memorable guest experience and ensure all guests receive prompt and excellent standards of service Requirements Min 2 year experience in Supervisory level Good interpersonal and communication skills with cheerful personality 5 working days per week with the ability to work on weekends/public holidays and perform rotating shifts. #J-18808-Ljbffr



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