Data Center Ops Analyst
1 week ago
This role is responsible for the day‐to‐day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift‐based role, requiring flexibility for rotating schedules. What You’ll Do Work a 12‐hour morning shift on a rotating schedule. Deliver Tier I network support and customer service for mission‐critical, 24/7 Data Centers. Participate in a weekly on‐call rotation supporting 24/7 operations. Provide both proactive and reactive assistance to external customers. Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required. Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users. Detect and analyze alarms to perform basic fault isolation and troubleshooting; Escalate to Tier II, Tier III, or management when needed. Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels. Prioritize tasks to meet defined KPIs and service‐level commitments. Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high‐priority cases. Document incidents, maintenance, and problem details in real‐time. Ensure customer SLAs are consistently met. Maintain current knowledge through training—both internal and external—as well as continued education and professional development. What You’ll Need Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment. At least 1 year of customer service or technical support experience (or equivalent). Strong written and verbal communication skills for both colleagues and customers. Ability to multi‐task and effectively prioritize responsibilities. 12 hours fixed shift based role, 7am to 7pm (including weekends, public holiday) with 3‐4 days working pattern. #J-18808-Ljbffr
-
Data Center Ops Director
2 weeks ago
Singapore Page Executive Full timeJoin to apply for the Data Center Ops Director (Indonesia) role at Page Executive . 1 week ago Be among the first 25 applicants. A leading global data center operator with over 200 sites is seeking an experienced Operations Director to lead its Indonesia operations. Job Description The Operations Director will oversee joint venture operations in Indonesia,...
-
Data Center Ops
7 days ago
Singapore Alpsoft Technologies Pte. Ltd. Full time $30,000 - $45,000 per yearWorking hours- 8.30am-8.30pmSalary package: Basic up to $3000, plus 200 shift allowance & variable bonus.Location: 1 at WHC or 1 at KTPH (hospital environment)Manage Data Center facility including;o Lighting checko Airflow checko Ensure racks are locko Ensure no condensationo Door access are in operationo Emergency exit path is obstruction freeo No safety...
-
Global Command Center Analyst
2 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeGlobal Command Center Analyst (Shift-Based Role)We are seeking a Global Command Center Analyst to support day-to-day monitoring of network and infrastructure operations. This role requires a strong focus on customer service, issue troubleshooting, and incident escalation for both internal and external stakeholders. The position operates on a 12-hour rotating...
-
Data Analyst
1 week ago
Singapore NTT DATA, Inc. Full timeRole Overview We are seeking a highly analytical and detail-oriented Data Analyst to join our team. The role will focus on analyzing large datasets, generating actionable insights, and supporting strategic decision-making. The ideal candidate will have strong data management skills, financial domain knowledge (preferably in Regulatory Reporting, Risk, and...
-
Data Center Ops Director
6 days ago
Singapore Page Executive Full timeBrand-New Opportunity to Make an Impact Gain Recognition in This High-Visibility Position About Our Client A leading global data center operator with a portfolio of over 200 sites is seeking an experienced Operations Director to lead its Indonesia operations. Job Description The Operations Director will be responsible for implementing and overseeing the...
-
Ops Excellence and Planning Process Analyst
4 days ago
Singapore PRISM TECH PRIVATE LIMITED Full timePRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey. The Ops Excellence and Planning Process Analyst is responsible for...
-
Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time5+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility - Familiar with the concepts and interaction of Service Management systems (Problem and Change). - Ability to participate in a 24 x 7 rotating shift roster. - Bachelor’s Degree in either Electrical...
-
Paralegal, Contract Analyst
2 weeks ago
Singapore Vantage Data Centers Full timeAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Singapore Apple Inc. Full timeFinancial Analyst, APAC Engineering and Ops Finance Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. Description We're looking for a Financial Analyst to join our APAC...
-
Data Analyst
1 week ago
Singapore Sedgwick Full timeJoin to apply for the Data Analyst role at Sedgwick Join to apply for the Data Analyst role at Sedgwick Get AI-powered advice on this job and more exclusive features. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to...
