Lead Engineer/ Engineer, Central Services, ICT Infra

Join to apply for the Lead Engineer/ Engineer, Central Services, ICT Infra role at HTX (Home Team Science & Technology Agency)Get AI-powered advice on this job and more exclusive features. Overview The jobholder will be emplaced in the IT Service Operations team. He/she will manage the given resources and plan its activities to ensure smooth operation of the network and security infrastructures. What You Will Be Working On Be a subject matter expert (SME) to provide technical expertise and consultancy to HTDs Be a champion and technical expert to lead and drive automation initiatives to achieve improved effectiveness and efficiency in service delivery Work with teams during the Project Planning Phase to incorporate Maintenance and Support Design Thinking as part of Project Requirements. Lead the implementation of new initiatives and infrastructure enhancements to meet the needs of HTDs, ICT infrastructure technology refresh. Eg. automation Work with teams and manage vendors to plan, manage and deliver projects to ensure they meet contractual and Service Level Agreement (SLA) compliance, and to take appropriate corrective actions. Implement, manage, maintain ICT security measures, and remediate cybersecurity audit findings and ensure compliance to government policies. Work with System Owners and lead the Operations and Support (O&S) teams to ensure that the O&S teams and contracted vendors have sufficient capability to manage the systems under their care in order to support MHA/HTX’s operational needs throughout their life cycle. Identify, evaluate and recommend technical solutions that are cost effective and meet requirements, and procure ICT system to meet MHA/HTX’s operational needs, eg. obsolescence management, system refresh, and mid-life upgrade approaches. Plan, budget, prepare technical specifications and manage the progress and budget of projects and resolve arising issues so as to ensure the timely completion of the projects as scheduled. Establish and induct best practices in maintenance and support. Formulate Operation and Support Standards for Infra Systems across MHA/HTX for ease of maintenance. Any other tasks as assigned by the supervisor or Management. What We Are Looking For Tertiary qualification in IT, Engineering, or equivalent A good grasp of IT industry best practices and processes, and keeps abreast of advances in technology and best practices Strong technical skills in project, contract, and vendor management Government Home Team Ops knowledge and good understanding of their systems and networks are preferred. Ability to work with stakeholders at all levels Strong and effective communication skills (both oral and written), presentation, negotiation Strong project management skills (e.g. negotiation, contract management)Proficiency with Microsoft tools, such as Word, Excel, PowerPoint, Power Apps, Power BI, UiPath and Python. All new appointees will be appointed on a two-year contract in the first instance. We wish to inform that only shortlisted candidates will be notified within 4 weeks upon closing of the advertisement. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. Seniority level Mid-Senior level Employment type Full-time Job function Industries: Government Administration Referrals increase your chances of interviewing at HTX (Home Team Science & Technology Agency) by 2x Sign in to set job alerts for “Lead Engineer” roles. We’re not including other positions in this refined description to keep the focus on the current role. #J-18808-Ljbffr