Wealth Products and Operations Control Testing Leader, Vice President

Overview
Whether you are at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you will have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We are fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You will also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We are currently looking for a high-caliber professional to join our team as Vice President, Wealth Products and Operations Control Testing Leader – Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst - C13) based in Singapore. This role is part of our team that provides resources to meet individual needs, supports healthy decision-making and financial well-being, and offers opportunities for growth.
Responsibilities
Supports the Controls Testing Utility by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights.
Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
Owns significant portions of control testing design activity, including writing control testing tool descriptions and completing control testing and QUEST setup.
Develops control testing procedures in Confluence and obtains necessary signoffs from covered businesses and functions.
Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
Has the ultimate decision on controls testing outlier disputes and raises concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results deviating from trends; escalates situations that pose excessive risks.
Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
Maintains relationships and drives accountability with partners and stakeholders to drive control testing’s success in support of the business’s strategy.
Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying ethical judgment, escalating and reporting control issues with transparency, and supervising others as needed.
Supports other relevant work efforts of the department as directed by the manager.
Qualifications
5+ years relevant experience, 3+ years in Risk & Controls roles.
Subject matter expert on controls design, execution and/or control testing.
Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
Effective communication, written and presentation skills.
Strong people and relationship management skills with the ability to influence others and foster collaboration.
Independent thinker able to perform a credible challenge of businesses/functions.
Ability to work effectively on virtual teams, across geographies and time zones (preferred).
Investment securities and/or insurance licenses preferred (e.g., Series 7, 9, 10, 24, 63, 53, 55, 66, L&H).
Travel Requirement: Less than 10%.
Education: Bachelor’s degree; Master’s degree preferred.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today. Accessibility at Citi | View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job Family Group:
Controls Governance & Oversight
Job Family:
Quality Assurance, Monitoring & Testing
Time Type:
Full time
Most Relevant Skills:
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management
Other Relevant Skills:
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
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