Store Leader

Description Overview Base pay range: SGD3,800.00/yr - SGD4,300.00/yr Ready to play? We are the champs in crafting and slinging sporting goods, apparel, and equipment. Decathlon Singapore notes that your actual pay will be based on your skills and experience; talk with your recruiter to learn more. As Store Leader (Click & Collect), you will make decisions and be fully responsible for a store, including strategic planning, market research, product selection, recruitment, coaching and developing your teammates. You will also forecast revenue, plan costs, and manage the bottom line. In short, you will run your business autonomously. Responsibilities RESPONSIBILITY 1 "I lead economically and humanly my business unit through a clear store project that fulfills local needs and aligns with national objectives." Implement a locally-relevant omnichannel strategy aligned with environmental, social, and economic goals Analyze the local market, identify key sports, and define strategic focus areas Diagnose store performance and work with local institutions to offer sustainable products and services (e.g., rental, repair) Establish clear service policies (e.g., trials, delivery, Click & Collect) tailored to customer needs Commit to store KPIs (TO, HOURS, GOI, profitability) and allocate resources responsibly Train department managers to monitor KPIs and make data-driven decisions regularly Take decisive action during performance dips, including implementing short-term recovery plans Strengthen local engagement through communication, loyalty programs, partnerships, and community initiatives promoting sport RESPONSIBILITY 2 "I deliver the best customer experience by ensuring satisfaction and driving performance." Ensure customer and teammate safety by complying with all regulations and investing in security Maintain accurate stock and availability to meet daily customer expectations Foster a customer-centric sales culture using the FDBC mindset and enhance product visibility Create engaging customer experiences through product interaction, feedback loops, and a welcoming environment Guarantee effective store layout and ensure layout quality checks Optimize team schedules and working conditions to support customer service and operational efficiency Grow sales across both new and second-hand products and services (physical & digital), enhancing in-store conversion RESPONSIBILITY 3 "I develop, motivate and take care of human capital." Build and promote a shared store project that unites the team around common goals Encourage teamwork, solidarity, and a learning culture by celebrating both wins and lessons from setbacks Animate the full managerial framework (e.g., Individual Meetings, annual reviews, remuneration, team structure) Ensure every teammate has a clear mission and support their career development and employability Comply with and apply all legal staff regulations, ensuring leaders are trained and personnel issues are managed proactively Foster a motivating work environment that supports well-being, sport participation, and work-life balance—for both teammates and yourself Requirements Experience in managing a team, ideally in a retail, hospitality, or customer-focused environment. Proven ability to recruit, manage, and develop a high-performing team aligned with business goals. Strong entrepreneurial mindset — this role is similar to running your own business, requiring ownership, autonomy, and initiative. Skilled in forecasting, budgeting, and making data-driven decisions to achieve sales, profit, and operational targets. Experience in analyzing local markets and using data tools to deliver the right product offer and maximize relevance. Committed to delighting customers and sports users, leading by example through hands-on involvement in the field. Solid understanding of P&L management, KPIs, and performance tracking to drive sustainable growth. Passionate about customer experience, sport, and community engagement. Strong organizational and communication skills, with the ability to adapt quickly and manage change. Benefits A remuneration That Grows With You: Monthly bonuses, up to 20% of base salary Opportunity to become a Shareholder and share in the success of our global family Profit-sharing at year end based on national performance Climb the Career Ladder: Internal Decathlon Academy to upskill and re-skill; internal career progression in retail and support teams Flexibility That Fits Your Lifestyle: Flexible spending allowance annually for Sports & Health expenses, including dental, vision, and wellness activities Be the Ultimate Decathlon Insider: 20% staff discount on all Decathlon products Because We Care About You: Comprehensive medical and insurance coverage, dental benefits, health screening allowance, maternity benefits, and counseling support Sports, Community, and Bonding: Opportunities to participate in sports after work and a vibrant, sporty community By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy ( and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy. Seniorit y level Mid-Senior level Employment type Full-time Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Decathlon Singapore by 2x We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Industry Other Category Sales Sub Category Sales Management