Payroll team lead

12 hours ago


Singapore BIPO SERVICE MALAYSIA SDN. BHD. Full time

Add expected salary to your profile for insights. Responsibilities: Leading a team of Payroll Specialists, ensuring the team is equipped with sufficient resources to meet client demands and operate at optimum levels. Ensure the team is knowledgeable in handling client queries promptly, particularly regarding their proficiency with the BIPO platform. Oversee the full spectrum of payroll processes to ensure accurate, timely, and compliant delivery for clients. Work closely with stakeholders to create necessary interfaces and ensure accurate data flow. Collaborate with managers to improve process flow and ensure the team's deliverables. Oversee payroll audits with internal and external auditors. Ensure proper handling of confidential client data. Drive the team towards a more customer-centric environment or working culture. Work closely with internal stakeholders on process improvements and launching new initiatives. Be the payroll process and product expert; continuously and proactively learn about BIPO’s products, services, and updates. Stay updated on changes in statutory requirements and ensure payroll compliance with these changes. Requirements: Bachelor’s degree in Human Resources or Information Systems preferred. Minimum of 5 years of experience in Payroll. Experience in people leadership is advantageous. Ability to manage Mandarin-speaking clients as required. Self-motivated and eager to learn and upgrade skills. Passionate about learning Information System Solutions. Disciplined individual who works systematically and is attentive to details in a dynamic and fast-paced environment. Analytical mindset, process-driven, and capable of providing solutions to operational requirements. Customer-centric focus and confidence in dealing with clients at all levels. Experience with payroll software and Singapore payroll experience is advantageous. Your application will include the following questions: Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years of experience do you have as a Payroll Team Leader? How many years of payroll experience do you have? How many years of experience do you have as a manager/team lead? About BIPO: Established in 2010 and headquartered in Singapore, BIPO is a global payroll and people solutions provider. Our comprehensive total HR solutions include our Human Capital Management (HCM) suite, Global Payroll Outsourcing (GPO), and Employer of Record (EOR) services across 150+ global markets. We are well-connected to support companies’ payroll and people solutions needs through a global network of 40+ offices, four R&D centers, and business partners across 100+ markets. To date, we have served over 460,000 headcounts and 3,300+ clients. #J-18808-Ljbffr


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